Reporting Content, Spam, and Users in Community
In those cases, it's important that everyone knows how to report that content and/or user to the Community Managers team so we can deal with it appropriately.
First, let's talk about reporting content. Content can be a discussion post, a blog post, an event, or a resource.
To report content, click on the three dots on the discussion and click "report."
Once you click "report" a box will pop up asking you why you are reporting the content. You can say "spam" or any reason why you feel the content should be reported.
Reporting content sends a notification to the entire Community Managers team at Blackbaud and we will assess the report and respond accordingly.
Now, let's talk about reporting users. As I said, our community is full of helpful, friendly people. But sometimes users act in ways that are counter to the community culture. In these cases, you can report a user. To do this, go to the user's community profile page and click on "report member" under their profile picture.
When you click this button, you are taken to a messaging screen, where you are asked to share your reason for reporting. Share you reason(s) and click "report user."
As with content, when you report a user a notification goes to every member of the Community Managers team and we will assess the issue and respond accordingly.
Reporting spam in Community or a potential spammer will net you 300 activity points and Spam Blocker badge, so stay vigilent!