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Crystal Clear: How To Use @ Mentions In Community

The new @ mention feature is now on in Community!

You can now @ mention any member of this Community by simply typing the "@" symbol and their first name FOLLOWED BY A SPACE and then their last name.

I found that the search works better if you use that space and then their last name.

Notifications will go out at the top of every hour if you are specifically @ mentioned in a thread or comment.

You can turn off being notified by going to your notifications and unchecking the box that says "email me when someone mentions me."

Now that we have @ mentions in Community, we turned quote replies off in all of our forum threads. You can still use quote reply by clicking the "quote" button at the top of the original discussion box.

We've also set up a feedback forum for any issues you may be having while using the @ mentions in Community. You can add them HERE.

What do you think about all the changes? @ mention someone in the comments to try it out! 

Posted by Crystal Bruce on Sep 6, 2018 9:43 AM America/New_York

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That is great Crystal Bruce‍!
  • Posted Thu 06 Sep 2018 09:52 AM EDT
Thanks Romany Nassief‍ ! We are very excited to take Community conversations to the next level!
  • Posted Thu 06 Sep 2018 09:59 AM EDT
Jen Claudy‍, tag! You're it! lol
  • Posted Thu 06 Sep 2018 10:33 AM EDT
Check out this Larry Wheeler‍! 
  • Posted Thu 06 Sep 2018 12:00 PM EDT
someone please @ me!
  • Posted Thu 06 Sep 2018 12:29 PM EDT
Hey Danny Levy‍ !
  • Posted Thu 06 Sep 2018 01:10 PM EDT
THANK YOU @ Crystal Bruce
  • Posted Thu 06 Sep 2018 02:10 PM EDT
Sunshine Watson‍ wishing you success in your new position!
Karen Siegel‍ . . .  Welcome to the Forgotten Harvest Family and the BB Community!
  • Posted Thu 06 Sep 2018 04:23 PM EDT
Ryan Hyde‍ - it is still just looking you up by last name...very strange (the looking by last name, not you, well not really  ;-)
  • Posted Fri 07 Sep 2018 01:02 PM EDT
Joanne Felci‍ - I just tried it myself, and it seems to find me okay if you type in "ryan hyde" with the space, as Crystal indicated. However, it does seem a lot faster to just start with a last name. Same is true with your name. 
  • Posted Fri 07 Sep 2018 02:05 PM EDT
Right back at you Sunshine Watson‍!  Hope things are going smoothly in your new position.  Your former coworkers miss you!
  • Posted Mon 10 Sep 2018 08:55 PM EDT
Crystal Bruce‍ I have to say that while I like the automatic quoting turned off, it's a tiny bit irritating to have to go back up to the original post to find a [Reply] button.  So I'll likely end up using the [Quote] button and deleting the quoted text, just as I used to do using the [Reply] button.
  • Posted Mon 10 Sep 2018 09:04 PM EDT
This is great Crystal Bruce‍!
  • Posted Wed 26 Sep 2018 05:46 PM EDT
Exciting news!  Jen Claudy‍ sorry to miss you at BBCon!
  • Posted Thu 27 Sep 2018 01:21 PM EDT
Love the "Crystal Clear" thing... Crystal Bruce‍! Thanks for the tip :)
  • Posted Mon 05 Nov 2018 02:15 PM EST
Thank you!
  • Posted Tue 23 Apr 2019 03:44 PM EDT
We are using this in the office now and its great to have the same option here.
  • Posted Tue 23 Apr 2019 04:12 PM EDT