How To Use @ Mentions In Community

How To Use @ Mentions In Community

Published

The new @ mention feature is now on in Community!

You can now @ mention any member of this Community by simply typing the "@" symbol and their first name FOLLOWED BY A SPACE and then their last name.

I found that the search works better if you use that space and then their last name.

Notifications will go out at the top of every hour if you are specifically @ mentioned in a thread or comment.

You can turn off being notified by going to your notifications and unchecking the box that says "email me when someone mentions me."

Now that we have @ mentions in Community, we turned quote replies off in all of our forum threads. You can still use quote reply by clicking the "quote" button at the top of the original discussion box.

We've also set up a feedback forum for any issues you may be having while using the @ mentions in Community. You can add them HERE.

What do you think about all the changes? @ mention someone in the comments to try it out!

News Community News 09/06/2018 9:43am EDT

Added by Crystal Bruce

17 Comments

Jonathan Landers Apr '19

We are using this in the office now and its great to have the same option here.

Marilyn Bellemore Apr '19

Thank you!

Shelly Gammieri Nov '18

Love the "Crystal Clear" thing... Crystal Bruce‍! Thanks for the tip :)

Heather MacKenzie Sep '18

Exciting news! Jen Claudy‍ sorry to miss you at BBCon!

Kristy Soular Sep '18

This is great Crystal Bruce‍!

Jen Claudy Sep '18

Crystal Bruce‍ I have to say that while I like the automatic quoting turned off, it's a tiny bit irritating to have to go back up to the original post to find a [Reply] button. So I'll likely end up using the [Quote] button and deleting the quoted text, just as I used to do using the [Reply] button.

Jen Claudy Sep '18

Right back at you Sunshine Watson‍! Hope things are going smoothly in your new position. Your former coworkers miss you!

Ryan Hyde Sep '18

Joanne Felci‍ - I just tried it myself, and it seems to find me okay if you type in "ryan hyde" with the space, as Crystal indicated. However, it does seem a lot faster to just start with a last name. Same is true with your name.