The Blackbaud Community is Getting a New Look! 7245

The Blackbaud Community is Getting a New Look!


On Monday, November 9th, the Community will be offline for a bit. This is to perform an upgrade to the site!

What's in store for the new look of Community? Here's a sneak peek at what you can expect:

The Blackbaud Community is getting a new look and we are super excited to bring you a sneak peek!

Before we get to the good stuff, a maintenance note: on Monday, November 9th, the Community will be down for a bit. We don't know exactly how long, but we ask that if you have a question for Community, that you wait until Tuesday, November 10th to post it. If you have a technical support issue, you can always reach out to support.

Now, what is happening with Community? First and foremost, we are please to announce that Community will be mobile friendly.

Let's take a look at some of the other changes you'll see:
  • A personalized community experience with custom headers for your profile pages (like a facebook profile cover).
  • A more streamlined navigation menu based on the products/solutions you chose to search.
  • Clean, more modern look and feel.
  • Forum posts are pop up editors now instead of loading to a new screen.
  • New emojis to quickly respond to other members.
  • Enhanced search filters and tagging features, which will making finding answers easier.
  • A new autosave feature that saves your post after 10 seconds.
  • A new announcement or pinned discussion feature that allows Blackbaud to communicate with you more efficiently.
  • Much more!
We hope everyone loves the new Community experience and we look forward to providing more information about the features once we are back up on November 10th.

Let us know what you are most excited about in the comments below and also if you have a feature you'd like to see! 
News Community News 11/02/2020 2:35pm EST

Leave a Comment

Can't wait!!
Ooohhh, I cannot wait to see the changes.  Although the new search filters and being mobile friendly will likely be most useful, I'm super exited to see the new emojis!  LOL
I'm most excited about the enhanced search filters. While I can usually find an answer to what I need, it can sometimes take a while to wade through all the discussions to find the ones that are most directly related. The streamlined menu sounds great, too!
I'm so excited! And I just can't hide it! And, yes, I just sang that as I typed it! 
I'm excited for the new search features!
Sounds exciting! Can't wait to see the new look!
looking forward to seeing the new functionality :)
Thanks for the update.
Sounds great!
Mobile friendly and new emojis, awesome! Looking forward to seeing the new look!
We are excited that y'all are excited!!!
New is good!
Big-time cool!
looking forward to the enhancements!
Fantastic!  Looking forward to seeing the updates!
I am so glad we finally get to share all the cool things happening to upgrade the Community!!  Thank you to all your ideas you offered via the Community Help Forum and individual messages to Crystal, Ray and I over the past year.  We tried to incorporate as many as we could!!
Awesome - I'm anxious to see it!
Oooh, new emojis!