The Blackbaud Community is Getting a New Look!

Published

On Monday, November 9th, the Community will be offline for a bit. This is to perform an upgrade to the site!

What's in store for the new look of Community? Here's a sneak peek at what you can expect:

The Blackbaud Community is getting a new look and we are super excited to bring you a sneak peek!

Before we get to the good stuff, a maintenance note: on Monday, November 9th, the Community will be down for a bit. We don't know exactly how long, but we ask that if you have a question for Community, that you wait until Tuesday, November 10th to post it. If you have a technical support issue, you can always reach out to support.

Now, what is happening with Community? First and foremost, we are please to announce that Community will be mobile friendly.

Let's take a look at some of the other changes you'll see:

A personalized community experience with custom headers for your profile pages (like a facebook profile cover).
A more streamlined navigation menu based on the products/solutions you chose to search.
Clean, more modern look and feel.
Forum posts are pop up editors now instead of loading to a new screen.
New emojis to quickly respond to other members.
Enhanced search filters and tagging features, which will making finding answers easier.
A new autosave feature that saves your post after 10 seconds.
A new announcement or pinned discussion feature that allows Blackbaud to communicate with you more efficiently.
Much more!

We hope everyone loves the new Community experience and we look forward to providing more information about the features once we are back up on November 10th.

Let us know what you are most excited about in the comments below and also if you have a feature you'd like to see!

News Community News 11/02/2020 2:35pm EST

Added by Crystal Bruce

26 Comments

Angela Tuttle Nov '20

Can't wait!!

Judy Spigarelli Nov '20

Ooohhh, I cannot wait to see the changes. Although the new search filters and being mobile friendly will likely be most useful, I'm super exited to see the new emojis! LOL

Rachel Cavalier Nov '20

EXCITING!! :D

Carrie Powell Nov '20

I'm most excited about the enhanced search filters. While I can usually find an answer to what I need, it can sometimes take a while to wade through all the discussions to find the ones that are most directly related. The streamlined menu sounds great, too!

Patti Hommes Nov '20

I'm so excited! And I just can't hide it! And, yes, I just sang that as I typed it!

Heather MacKenzie Nov '20

I'm excited for the new search features!

Kadesha Washington Nov '20

Sounds exciting! Can't wait to see the new look!

Liz Hackett Nov '20

looking forward to seeing the new functionality :)

Denise Binder Nov '20

Thanks for the update.

Marie Stark Nov '20

Sounds great!

Penny Johnson Nov '20

Mobile friendly and new emojis, awesome! Looking forward to seeing the new look!

Crystal Bruce Nov '20

We are excited that y'all are excited!!!

Barb Faasse Nov '20

New is good!

Bobby Steurer Nov '20

Big-time cool!

Karen Tuecke Nov '20

Fabulous!!

ChristinaMarie Rawlins Nov '20

looking forward to the enhancements!

Bernadette Shilliam Nov '20

Fantastic! Looking forward to seeing the updates!

Elizabeth Perron Nov '20

I am so glad we finally get to share all the cool things happening to upgrade the Community!! Thank you to all your ideas you offered via the Community Help Forum and individual messages to Crystal, Ray and I over the past year. We tried to incorporate as many as we could!!

David Hazeltine Nov '20

Awesome - I'm anxious to see it!

Sarah Krenicki Nov '20

Oooh, new emojis!