Supporting Blackbaud Customers During the Los Angeles Wildfires

As wildfires continue to impact the Los Angeles area, we want to ensure that our Blackbaud customers have the resources and support they need during this immediate challenging time and in the months to come. We’ve compiled the below product and sector best practice resources to help organizations navigate through this crisis.
Additionally, if your 501(c)(3) nonprofit organization has not yet registered with NPOconnect®, we encourage you to do so. This free portal will enable you to more easily receive corporate and employee donations from the 8 million+ prospective donors and volunteers that work for companies using our employee giving, volunteering and grantmaking software. You can find instructions on how to register for an account here.

Product Best Practices and Resources

• Knowledgebase Article: Leveraging Capabilities in Your Blackbaud Product to Support Your Operations During a Natural Disaster
• Education Solutions: Best Practices When Crises Strike
  • K–12 School Resources
  • Higher Ed Resources
• Blackbaud Tuition Management™: Turning Off School Late Fees or Follow Up Service
• Blackbaud Grantmaking™: California Wildfire Contact and Organization Advanced Searches
• Blackbaud Donation Forms and Fee Coverage (Complete Cover™/Donor Cover)
  • Help article: Blackbaud Donation Forms
  • Free BlackbaudU training
    • Blackbaud Raiser’s Edge NXT ®: Raise More with Optimized Form and Fee Coverage Options (video)
    • Blackbaud Raiser’s Edge NXT: Raise More with Blackbaud Merchant Services and Online Donation Forms (Learning Path)
    • Blackbaud Altru ®: Blackbaud Donation Forms courses
• YourCause® CSRconnect®:
  • Engagement Element Help Center
  • Leveraging the Peer to Peer Fundraising feature for employee fundraising for 501(c)(3) nonprofits
  • Splash modals for community home page
  • Enabling message banners on My Giving, My Volunteering, and Explore Charities pages

Sector Best Practices and Tips for Disaster Response and Engaging Stakeholders

• General
  • Tips for Communicating with Donors During Uncertain Times
  • 6 Tips for Quick Response During a Time of Need
  • As a Disaster Unfolds, Fundraisers Can Do More Than Raise Money
• Nonprofits
  • Responsive Philanthropy: How to Address Community Needs in Time of Crisis
  • 10 Tips for Managing Crisis Volunteers in Natural Disasters
• K-12 Schools
  • Crisis Communication Planning for Heads of Schools
• Grantmakers
  • How to Respond to Crises While Avoiding Mission Creep
  • How Grantmakers Can Thrive Amid Climate Events
  • 5 Ways to Stay Connected to Your Community During a Time of Crisis
• Companies
  • Disaster Response Planning Checklist for CSR Leaders
  • Customer story: Portland General Electric's 10:1 Donation Matching for Wildfire Protection

Industry Resources
The following valuable resources have been published by leading sector organizations.

• Disaster Philanthropy Playbook from the Center for Disaster Philanthropy
• Disaster Recovery – What Donors & Nonprofits Need To Know from the National Council of Nonprofits
• Disaster Recovery, Planning, and Mitigation Resources from the National Association of Independent Schools

We hope these resources provide both organizations directly impacted by these events and those wishing to help with the support and guidance you need. Remember, we are here to help you every step of the way. If you need additional assistance, please don't hesitate to ask here in the Blackbaud Community or reach out to Blackbaud Customer Support.