Is there a way to set up preregistered programs where the constituent records automatically get lumped as a household if entered together? I'm trying to clean up our database and am seeing a lot of 70+% matches where this is the issue.
We are in the last stages of implementing a kit check out system for our members. Is there a way in Altru or BBMS to place authorization holds on a card or store card information to charge for damage or kits not returned?
Considering how we could sell a short term membership extension of 1 month and 3 months but not create a brand new level with our current program.
I recently became the Altru Coordinator for my museum. I've noticed some people are checking in groups, which changes their status to “complete GL distrubtion” and some are marking them finalized, but not checking them in. From trainings, it seemed like checking groups in was the final step and eventually all reservations…
Hello everyone, I want to change the next installment date on a monthly pledge so when we add a credit card it will not back charge past due installments. I am receiving this error: “Data could not be saved. Payments cannot be removed from locked deposits” The constituent lost the original credit card. Any ideas would be…
Can anyone verify that when I delete locations in events to consolidate our list (we have a ton of duplicates with name variations), the data for the past events that were associated with those locations doesn't get impacted? I'm trying to clean up our database and want to be sure before I start changing things and want to…
We are thinking ahead to next summer and starting to plan camps. Wondering what software everyone is using for camp registrations? I know it can be done in Altru but we are interested to hear pros and cons from those of you using it. We would love to find a solution that also allows parents to register online and also…
When we run our acknowledgements, it looks as though it should be pulling any memorial or honoree donations, but it isn't. Any suggestions on how to fix this?
Has any one build a report that shows the members that have visited during a certain time frame?
I have noticed in the past couple of weeks that when I get an error message for one reason or another the message no longer describes the error. Why? Was this a purposeful change? Has anyone else experienced this, and how can we get it changed back?
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