I have read in some posts that for a retail shop some are using a 3rd party for bar code printing. Can anyone who is using this please share some details? Thanks!
I am creating registration forms for after school clubs on school website>event registration. I am using this form because I need set a quantity limit for how many people can register. On the “General Info” page, I have checked the “get number of attendees” and I put in the “Max# of attendees” box. When I do a “preview…
Hello, We have the BBMS WisePOS E terminals to accept payment. Two of them have cracked screens and I would like to get the screens replaced. I can find how to purchase new terminals altogether, but am coming up empty on how to get support for replacement parts. Has anyone been able to get support for these after they are…
Is anyone using Xtrulink for the online ticketing, purchases, calendar, and digital membership? I am curious what your experience has been.
We have decided to move all of our systems to Altru: We used Shopify for our Museum Store and Tix for events and classes. We also printed membership cards which did not have a useful membership number - we are moving to digital cards. The biggest change for our members will be to set up a new account in Altru so they can…
I'm holding an event in 2026 that is almost identical to one held in 2024. Is it possible to duplicate this event to just update the necessary changes (ie date)?
UPDATE: QR code authentication has returned but now only for one user who does NOT have a smart phone. Is there any way to bypass this without downloading an app? Any help is greatly appreciated! Original post: We use Blackbaud Altru as our museum Gift Shop POS and my (primarily octogenarian) volunteers have done a great…
Hi there Blackbaud Community! My museum is coming up on our 50th anniversary. As a part of this, we want to publish a list of constituents who have been members for 40 years, 45 years, and 45+ years. The main challenges I currently see are query capabilities and data entry accuracy and consistency. But, maybe there are…
Our institution hosts fundraising events and we use special events in Altru for the purpose of selling tickets and sponsorships online and tracking registrants. We need to add registrant attributes after constituents are already registered in the event. We worked with Blackbaud Support and confirmed that the only way to…
Hello, I am new to the membership side of Altru and am curious what standard reports others use to monitor your program. We are currently set up to easily monitor monthly sales/renewals, soon-to-expire members, and recently lapsed members. Are there other built-in reports in Altru or custom queries that you've found…
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