I wanted to bring awareness to an issue mentioned in the below KB regarding One Click Unsubscribes and how they relate to email reporting /solicit codes in CRM/BBIS. Below is an example of a one-click unsubscribe that gets embedded into email clients. I was recently investigating how some constituents came to have global…
Hi everyone! I serve as an MGO and am helping us use more of the functionality of Blackbaud CRM as we grow. My question for the community was whether there was any published guidance from Blackbaud, or perhaps from another 3rd party that gives recs. on how to get the most out of Blackbaud from a user perspective, on when…
Hi. Is there a way to run an SSRS report through the C# code in a UI Model project? I was tinkering around and it looks like Microsoft has classes for running reports (Microsoft.Reporting.WebForms) but there are parameters/credentials required to utilize methods from those classes. Is there a way to pull these credentials…
Hi, my charity launched a new website 18 months ago and had hoped the agency we used would integrate our RE CRM so that things like online donations and mailing list sign ups etc. could be automated. Sadly, they have been unable to do as they promised and we're now left with some very manual processes, exporting data from…
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Does anyone know of a way to tap into/customize "Merge two constituents"? We have custom email opt-ins that we'd also like included into the Merge but the only way we see how this could be done is to alter "USP_MERGETASK_CONSTITUENTEMAIL". Which is not a recommended solution. Thanks!
This week's maintenance was scheduled for Saturday/Sunday for all geo locations. When it was rescheduled, it is now scheduled for between 3pm and 7pm Australian Eastern Standard Time today (Tuesday 21st May 2024). Obviously, these are business hours for Australian clients and for other clients in Asia Pacific. May is the…
Is anyone else using Constituent Batch to create new records? The batch template still points to the old gender code and not the code table which means we have to run a global change after each batch is committed.?
Hi all, I'm trying to set a default on the posted payment form for a particular Payment Method. Normally I can use the GUID which is found against the option in a code table under the Admin/Code Tables area. But looking at the form, that field is using a ‘Value List’ instead of a code table - are these available to find in…
Hello Blackbaud Community! I’m James Chun, a User Experience Designer at Blackbaud. I’m setting up interviews to talk to people like you on how you go about making thank you letters in our new optimized donation form. If you have created at least one optimized donation form, please reply and I'll reach out if you're a good…
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