Hello, Since about Wednesday of last week, I've noticed data imports in CORE have become incredibly slow. The ticket I put in with BB support suggested a cookies/cache issue, so I've ran imports with another computer and I'm noticing this. At times, it runs decently. It imported 1000 records to the publishable custom field…
How do I add a visit type to the admissions calendar that is only available for admins to schedule?
Hi Colleagues, Does anyone use Blackbaud with HubSpot as their CRM? If so, what solution do you use to integrate Blackbaud EM with HubSpot? Thank you! Holly
Hello - I am trying to figure out how to add a new billing year to Billing Management. Everything I have found in the documentation simply addresses how to configure a billing year that already exists - how do I add a new year to configure??
Hello, We have users that need to VIEW ONLY the data on contact cards, schedules, etc. We have went around and around with Blackbaud and roles and cannot figure out how to grant VIEW ONLY access. The only access we can give is the ability to edit. Has anyone figured out a way to grant VIEW ONLY access to the contact card…
When a family wants to defer or “rollover” their application to the following year, what are other schools doing? Inactive them or change the record - incoming year and grade. If I inactivate them, do I need to just re-active or re-apply them for the year? How does this affect the reports (are they listed as applicants for…
Currently when Student Life wants to use Checklists for students they need to do so in Enrollment Management. This seems very counter-intuitive and not helpful, as this also means they cannot use forms developed in Extracurricular in the Checklists. Are there any plans to add Checklists to Extracurricular? I have added an…
For those who use the Blackbaud generated enrollment contracts, do you require two parent signatures? We find that we need to follow up with parents constantly because only one parent has signed and there is one that rarely knows how to log in to sign contracts. Curious whether or not you require two signatures on…
The Blackbaud ID migration is scheduled for Wednesday, May 8, 2024. Although this update was originally scheduled for April, it was temporarily delayed to ensure an optimal experience for users of Blackbaud's education solutions. May 8th was carefully chosen to avoid a common tuition payment day, to allow other significant…
Our school (Catholic school grades 6-12) has historically done one big Open House on a Sunday afternoon. We are considering moving away from this and hosting one (or more) weekday Open Houses. I am wondering: how does your school do Open Houses? Please feel free to comment here, or if you would like to hop on a zoom call…
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