Hello, I am wondering what other schools are using for document management tracking systems. I was also wondering if there was any companies that Blackboard has a preferred vendor. I looked around and could not find anything.
We are relatively new to Blackbaud, and in the process of migrating our Course Registration into the database. I'm very surprised to find that the system seems to lack basic features that are required by our licensing body, which is a basic list of courses/credits for the coming session. I thought for sure this would be…
Hi there! My name is Jessi Walters, and I am the Product Manager for Core in Blackbaud Education Management. Customer Success Manager, Ansley Fry, and I will be hosting a webinar today to discuss the upcoming changes to Blackbaud ID. Next month, MFA (Multi-factor Authentication) will be required on faculty/staff users'…
I have parents unable to access student class pages through the parent view. The roles and access permissions are set up correctly. The system is not responding.
Hi there! My name is Jessi, and I'm the Product Manager for Core in Blackbaud Education Management. My team is currently working on improving the ease with which institutions can pull enrollment data for National Student Clearinghouse - Enrollment Reporting. We have some questions about how and where you track some…
How do you correct an incorrect payment amount that has been added to a student account and marked as posted? Thank you.
Is anyone else having and issue with the last update to Billing Management? I have “pending” Direct Debit payments, which now show as Approved in Merchant services that I can't post into the general ledger. And apparently the new “Handle Failed Payments” idea, required me to go into the payment to apply charges, and it's…
Hi, all .. Typically, after all financial aid is awarded, loans accepted, payments made, students often have credit balances. We refund those on a weekly basis. How do you post those to the student account/Billing Management? Thank you. Karen
In fact, while the Daily Schedule Calendar shows every class correctly, and every teacher is correctly assigned to those classes; none of the classes are showing up on any teacher's My Day schedule & performance screen.
Good afternoon! The Blackbaud Student Information System team is looking for your input! We would love to learn about how your institution works with students that may be considered At Risk. We are focused on learning how you identify these students, track them, and manage next steps. If you or a colleague are interested…
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