Adding Credit Refunds to Student Accounts

Karen Avery

Hi, all ..

Typically, after all financial aid is awarded, loans accepted, payments made, students often have credit balances. We refund those on a weekly basis. How do you post those to the student account/Billing Management?

Thank you.

Karen

Dawn Alonso

@Karen Avery

I have a billing item that I created that is Refund of Fees Previously Paid (you could title it whatever you want). I have the distribution accounts both set as AR, and then when we enter the invoice in FENXT, it hits AR, thus balancing out the AR account.

Hopefully they are working on a refund function for when you refund the original form of payment, but if I do that, I just open the charge and change the appropriate account from AR to our operating account.

Karen Avery

@Dawn Alonso Thank you, Dawn. I will give that a try.

Karen Avery

@Dawn Alonso Thanks, Dawn.