Hello! I was wondering if it is possible to use stationary in the survey, like in the email. If there is no way of doing it, is there an alternative way?
Hello! With the new Google and Yahoo changes requiring the DKIM and DMARC, our emails are being sent to Junk in Google. Blackbaud notified us of this change last year and we got the keys from Blackbaud and our IT made the changes necessary. We sent out our first email through Luminate since Google's change and it still…
Hello, everyone! I am trying to set up a query (which will then be used to automatically refresh a group) that looks at everyone who gave X dollars over the past 18 months. I see fields for “year to date," “last year,” and “lifetime,” but no more flexibility than that. Is there a way to query for giving totals over…
Hello: I am wondering if anyone out there has had an issue with the RELO plug-in tool limiting the number of funds available to access from RE NXT. We ran into an issue while trying to cross reference funds for an event and the fund number did not appear on the drop down menu. We contacted support and were told to place a…
Hi there, I am using the addOfflineDonation API to submit offline donations to my LO backend, and I'm trying to do this for TeamRaiser as well. My understanding is that to link a donation to a participant or event, I can soft credit them using the fr_id, soft_credit_id, and soft_credit_type. I am attempting to do this…
Hi, I'm following this KB: One caveat is that I'm putting the form in a popup. So I need advice on step 9: the NEXTURL. What would you do? NEXTURL to my thank you page and open on top of the Original Page? Can I code NEXTURL to open in a new tab? Can I code something to say Thank You within the confines of the popup box,…
Has anyone found a way to collect e-signatures in Luminate forms and/or on TeamRaiser reg forms? I would love to add an option to collect e-signatures for waivers. Thanks!
If your nonprofit organization uses TeamRaiser from Blackbaud, you already know that it can be a powerful tool for peer-to-peer fundraising. But you might not know about some hidden gems in TeamRaiser that can help you optimize your nonprofit’s peer-to-peer fundraising efforts. Hidden gems of functionality in TeamRaiser…
Hi, I have a custom field on my form that I want to push through using the LO TR addGift API. I was able to do this on the LO addOfflineDonation API, where I could include arbitrary custom fields in the API request, but it doesn't seem to work for the addGift API. Is there any way to pass through custom fields in the…
We are using a donation form with level labels and we'd like to use the responsive form. Does anyone know what the CSS modification would be to make the label not be a button? Our responsive wrappers are based on Blackbaud's responsive donation form kit.
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