Hi Everyone. I'm doing a charity ride for an organization that is using donation pages developed by Blackbaud and I was wondering if anyone had experience with adding a preamble text to a comment field in the donation field. For example, on my donation page:…
Hi Community, We are about to embark on redesigning our Luminate donation forms and we are weighing whether to use Blackbaud Express Checkout or the standard ‘responsive’ forms. We would like the forms to include mobile wallet options and be fully responsive, but the standard forms do not support mobile wallet options.…
Hi All! Curious to know how other organizations consider email unsubscribes through the Luminate Unsubscribe form. When someone unsubscribes in response to an email through LO, does your org consider that to be an unsubscribe from all email communications, including - say - direct outreach from a gift officer? Or only…
Is there any way to surface any of the goals aside from the Fundraising Goal Amount? We're trying to get this information on a TeamRaiser page or pagebuilder page without having to pull a report. I have tried: guessing a few S-tags hoping for an undocumented one, checking API calls, checking WebServices.
Do you have time to answer 3 multiple choice questions? I'd really appreciate your input. Open the survey with this link. We are trying to update Luminate Online documentation. We'd love your input so we can design and prioritize the updates to best serve our community. The first survey in this research effort is about the…
Hello, We have a blueprint TeamRaiser setup with multiple child TeamRaisers (locations). I am looking to add a link to our emails so participants can click through to their own personal page, but it is the same email going to participants registered for different child TeamRaisers (locations). I have included the blueprint…
Hello! I was wondering if it is possible to use stationary in the survey, like in the email. If there is no way of doing it, is there an alternative way?
Hello! With the new Google and Yahoo changes requiring the DKIM and DMARC, our emails are being sent to Junk in Google. Blackbaud notified us of this change last year and we got the keys from Blackbaud and our IT made the changes necessary. We sent out our first email through Luminate since Google's change and it still…
Hello, everyone! I am trying to set up a query (which will then be used to automatically refresh a group) that looks at everyone who gave X dollars over the past 18 months. I see fields for “year to date," “last year,” and “lifetime,” but no more flexibility than that. Is there a way to query for giving totals over…
Hello: I am wondering if anyone out there has had an issue with the RELO plug-in tool limiting the number of funds available to access from RE NXT. We ran into an issue while trying to cross reference funds for an event and the fund number did not appear on the drop down menu. We contacted support and were told to place a…
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