If your nonprofit organization uses TeamRaiser from Blackbaud, you already know that it can be a powerful tool for peer-to-peer fundraising. But you might not know about some hidden gems in TeamRaiser that can help you optimize your nonprofit’s peer-to-peer fundraising efforts. Hidden gems of functionality in TeamRaiser…
Hi, I have a custom field on my form that I want to push through using the LO TR addGift API. I was able to do this on the LO addOfflineDonation API, where I could include arbitrary custom fields in the API request, but it doesn't seem to work for the addGift API. Is there any way to pass through custom fields in the…
We are using a donation form with level labels and we'd like to use the responsive form. Does anyone know what the CSS modification would be to make the label not be a button? Our responsive wrappers are based on Blackbaud's responsive donation form kit.
I need to export selected data fields, including the Creation Time of the record. Ideally, I'd also like to include Created By, Modification Time, and Last Modified By fields as well. I expected I could choose these system fields when setting up a mail merge to download a CSV based on my query/group, but those fields…
Hello! We are about ready to publish this year's event. We did a run-through and noticed the logos at the top of each page are not displaying correctly. Wondering if this is a browser issue? As a clue, last year's site, from which this one was copied, includes the same design and the logos display correctly. Is there an…
With the upcoming/more aggressive DMARC requirements from google/yahoo, I'd like to check something. As far as I can tell, Luminate was built in such a way that it'll always fail half the equation, right? Check this out in the email resource center: “As an email service provider (ESP), the return-path in Blackbaud’s email…
Hello, Google and Yahoo are enforcing their DMARC requirements beginning in February 2024. One of their requirements is a one-click unsubscribe. How can we add a one-click unsubscribe to our Luminate Online stationery / email messages? We're already using the standard unsubscribe link. Google's DMARC statement (full link)…
Hello! Could anyone help me figure out why this survey isn't taking me to the assigned confirmation page? When I submit, it just reloads the page which means there is an error I cannot find. I've copied and updated everything I can from last year and combed through the code line by line comparing to be sure I didn't miss…
Hello! Has anyone had the experience of disconnecting RELO, the plugin that downloads updates from Luminate into Raiser's Edge? And if so, did you run into any issues? Do you have any recommendations for disconnecting or not disconnecting the plugin? We haven't used the plugin for many years, and recently we could no…
This month, we want to hear from you about your favorite product tip/trick that you use to make your work life easier and more productive. Maybe you have a shortcut that saves you time, a feature that enhances your workflow, or a creative way to use our products that others might not know about. Whatever it is, we would…
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