I am trying to figure out a seamless way to reach out to or constituents whose records are marked as return mail and get updated addresses. I want the updated address to come right to NXT like when donors make gifts or when the register for events and are flagged as possible duplicates.
Hi all. We have received a donation of a collapsed RESP from an Asset Management company. There is no donor indicated. What is the best practice to enter the gift into RE? Should I put the gift to the Asset Management company and issue them a thank you letter and non-charitable receipt? Thanks!
Where do I find a monthly statement for the RE webgifts? Our business office is requesting a statement to reconcile with like we have in the past with our previous processor. I need it to show the daily deposits and any fees, etc. Thank you!
My question is that say some Gift Officers solicit gifts for Giving Tools Day- Do you add both the appeal and the solicitor as soliciting the gift or do you do either one or the other? Another question, we just sent a mailing out and the person sent in a donation through the appeal envelope- do you code that as through the…
Errors have occurred on this embedded donation form.Here are up to 5 of the most recent errors from the past 3 days: 30/09/2024 5:05 AM: System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired. The timeout period
I am working on my first NXT adaptive card and I am noticing when adding dynamic content the designer is automatically adding an “apply to each" step. I am guessing because this content returns multiple values from an array or table. What is the best way to handle this situation, so I only return the value(s) I want in my…
Hi, All! I'm creating an acknowledgement/receipt email in NXT and I need to add “fund” as a merge field to indicate where the gift is being applied. I don't see that in the available merge fields. How can I add it?
I just wondering if anyone has any insight on how to filter out spam emails from signing up on our website or afterwards.
Hi all! My events team is looking for a new events platform to use in conjunction with NXT. We are currently choosing between Givebutter and Givesmart. Does anyone have any experience with how these platforms work in conjunction with NXT? Or any insight into which of these platforms might work better? We would like to use…
I was asked if its best to not only add the organization name in the organization name tab but also in the address line before the address. I didn't recommend that, any thoughts?? If so you can't do that globally? Thanks for any insights.
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