We have now released version 4.0 SP42 Hot Fix 1 (4.0.186.4209), and it is available for download here. If Blackbaud hosts your database, please use the CRM Cloud Portal to self-deploy the hotfix to your lower environments. To deploy to production, file a request with Support. This hot fix contains changes to Blackbaud…
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In March, I had the pleasure to host the inaugural InsideTrack for Blackbaud CRM—a new monthly series designed to give customers a direct line to our product management team and a clear view into what’s new, what’s next, and why it matters. The March session focused on the reimagined user experience powered by SKY UX.…
Hi there - was wondering if anyone is building reports and dashboards in tableau using data linked from CRM? Our team is in the process of making this transition and was curious how others have managed it. Thanks!
Wondering if anyone else requires point and time reporting (end of FY, previous month, end of campaign) and solved it in a way that does not require you to keep a backup of your CRM DW? OSU would like to get away from this strategy.
Managing a powerful enterprise fundraising platform like Blackbaud CRM™ means staying informed, planning ahead, and having the right guidance at the right time. That’s why we’re excited to introduce the new Blackbaud CRM Resource Center—a centralized destination designed to help you stay current, work smarter, and plan…
Curious if others are running into this as well, when a support case becomes more complex and spans multiple emails back and forth the case notes can get pretty hard to follow. Each note often includes the entire email thread from prior responses, so you end up scrolling through a lot of repeated content just to find what…
We are in a cloud CRM environment. I'm trying to pulling data to a local location with the read-only DB user. Most of the data I can pull fine. However, I can't pull stuff from various stored procedures (USP_DATALIST_JOURNALENTRIES) or functions (UFN_PLEDGE_GETBALANCE, UFN_PLEDGE_GETPASTDUEAMOUNT, …) with the read only…
My workflow is not working! The list: Individuals, first gift yesterday, greater than or equal to 0$, one time, online, direct mail or telemarketing. The flow: Pull from the list, apply to new constituents - yes. Action - task, fundriaiser, specific assignment, selection: Me. New constituents are being added to the list,…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on April 29, 2026 If you have already registered for prior meetings no need to register…
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Early-bird registration for bbcon 2026 in Columbus, OH is open! Register early to lock in our lowest price and save $779. Plus, early registration gives you access to great hotel rates through our bbcon room blocks. Register now! What’s in it for you? Learn AI skills to expand your impact and elevate your career Connect…
