New and Improved Payment Checkout Coming to Blackbaud Luminate Online®! 9627

New and Improved Payment Checkout Coming to Blackbaud Luminate Online®!


Exciting news: A more advanced, secure, and complete payment checkout experience is coming to Luminate Online!

What’s changing?

As part of our commitment to powering your impact and delivering more innovation, by the end of 2024, we are enhancing Luminate Online with a new checkout experience that will provide a dynamic PCI v4.0-compliant and optimized payment journey for your supporters. Built to maximize conversions, it uses Blackbaud Merchant Services™ to process and disburse the funds.

Benefits at a glance:

With our new checkout, you can expect to raise more and save more with the following benefits:
  • Intuitive Donor Experience: New embedded and modal checkout experiences natively integrated with your standard donation forms to meet your supporters’ preferences.
  • More Digital Wallet Payment Options: Supporting single and recurring payments for Apple Pay and Google Pay with recurring for PayPal and Venmo coming soon.
  • Save More with Fee Cover Options: Cover some or all the processing costs with Complete Cover™ and donor cover.
  • Key Transaction Details: With checkout embedded on standard donation forms, capture details such as Anonymous Gift and Designations.
  • Enhanced Security: Compliance, encryption, data privacy, PCI v4.0, and premium fraud management—built with advanced security measures so you can sleep better.
  • Consolidated Operations: Reducing the need for multiple third-party vendors with an all-in-one platform.
  • Zero Downtime: For new feature and capability releases!

If you’re currently using Blackbaud Merchant Services, our new checkout will be available to you within your solution before the end of this year!

If you do not have a Blackbaud Merchant Services account, we recommended setting up one and exploring the many benefits, as this will be our primary gateway for supporting the upcoming v4.0 PCI changes in Q1 of 2025. Visit Getting Started with Blackbaud Merchant Services for step-by-step instructions.

We can’t wait for you to experience the new payment checkout and will be sharing more details soon.

Interested in hearing more about our Luminate Online roadmap? Listen to our recent Product Update Briefing.
News Blackbaud Luminate Online® Blog 06/12/2024 3:23pm EDT

Leave a Comment

Amy Barker Amy Barker Jun '24

Great new updates. I wish there were some sort of help with setting up PayPal. We've had no luck getting an actual PayPal account set up, so we can't implement it as a payment processor. Will H on the Luminate team did everything he could. It would be nice to be able to use it.

Hi Amy, I have reached out to you in a direct message to gather more info on the issues you are experiencing and hoping we can work with you to resolve. Look forward to connecting.