Hi! My Name Is Stephanie. What Is Yours?
My marketing manager who designed the campaigns was furloughed. Our development associate has been let go and he was the only one with an admin account for peer-to-peer fundraising. The leader who selected Blackbaud Peer-to-Peer Fundraising™, powered by JustGiving™ is no longer on staff and we need to teach a volunteer how to help run our DIY campaigns. What is available to us so we can get up and running as quickly as humanly possible?!
Yes! My name is Stephanie and I am happy to help.
First of all, welcome! We are glad to have you, your team, and your ideas here. Whether you are new to the product or just need a refresher, let’s dive into some of our favorite resources so you can maximize your time and run off to the next important task.
New User Onboarding
If you are brand new to JustGiving, let’s make sure you can log into the product. Go ahead and bookmark that page so you can come back to it as needed.
If you have any problems logging in, please chat with Customer Support.
Next, I recommend you attend one of our regular webinars to help you get oriented to the product and how you can use Campaigns to fundraise for whatever programs or events you have in mind. Check out our upcoming webinars here.
Finally, go ahead and subscribe to this community. We will share tips and tricks, examples of noteworthy campaigns, and announcements. It is important to be in the know!
Existing User Refresher
Check out our on-demand library of quick videos and webinars. You can pick the topic that is most relevant to your current needs.
Remember, you can always chat with Customer Support to get real-time assistance for any of your product how-to questions!
Make sure all your team members can access the product as needed. Add or manage the administrators, volunteers, interns, etc for JustGiving by following these instructions.
Finally, go ahead and subscribe to this community. We will share tips and tricks, examples of noteworthy campaigns, and announcements. It is important to be in the know!
In the comments below, let me know... What is the resource, webinar, webpage or team that you have found most helpful?
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