What's New (August 16)

Blackbaud Merchant Services
To help you increase conversion rates and delight supporters, Venmo is now available as a payment method for all organizations in the United States with an active Blackbaud Merchant Services — PayPal integration.

When PayPal integration is enabled, Venmo automatically displays as a payment method for one-time, US dollar transactions in Blackbaud Checkout.

Tip: For mobile devices, only certain web browsers — Safari for iOS and Chrome for Android — are approved to offer Venmo as a payment option. Any major web browser may be used on a desktop.

Venmo features include:

• Blackbaud PayPal rate (2.8% + $0.26) for Venmo transactions.

• Support for one-time gifts in US dollars.

• Funds disbursement by PayPal to your organization's PayPal business account.

For more information, see PayPal Commerce Platform in the documentation for Blackbaud Merchant Services.

Note: Due to a known limitation, some supporters may not see Venmo as an option during checkout, even after you integrate your Blackbaud Merchant Services account with PayPal. This only affects a subset of Apple mobile device users who browse with Safari on iOS 15 or higher. PayPal is aware of this limitation and is working on a resolution for iOS 16. For more information, visit Knowledgebase.

Note: On gift records, in reports, and in batches, Venmo transactions show as PayPal in the Payment method field. In the future, Venmo will be a separate payment method.