As the title says, we're looking for either a list that will show who third-party payers paid for, or to be able to find this info another way, like being able to search for payments by payer.
Hi Everyone, Our school has been a Blackbaud Education Management customer for 3 years, and we have been using Tuition Management (TM) for our billing during that time. We are currently investigating the possibility of migrating to Billing Management (BM) for the upcoming cycle and would love to hear from schools that have…
I need a report of next year's students. I need all the fields in the student-parent directory, but I need to add birthdates. Where/How can I build that?
When I generate statements for a grade or a group, they are not alphabetized. It also generates 1 per responsible signer meaning that if there are 2 signers at one address the system generates 2 statements that are identical if the signers share a salutation. Has anyone developed a work around other that not generating…
In working in Billing Management, our schools would greatly benefit by having the ability to setup predefined discounts/credits in the system the same way that tuition/charges are setup. I created an idea in the IdeaBank here: https://blackbaudk12.ideas.aha.io/ideas/BBBM-I-390 Please consider voting for it if your school…
When a parent selects Make Payment in either the current bill or statement section of the billing portal, is there no way for them to select which charge(s) the payment is to be applied to?
It would be great to have a notification option that emails parents when a new charge for tuition or incidentals is added to their account. This is something many of our parents have asked for. I know there is the notification for items coming due but prior systems we have used would notify parents each time a new item is…
Has anyone recently experienced an issue with Payment Plans populating expiry dates that cannot be edited or removed? Our Payment Plans do not expire, but as of this morning, they're all populating with an expiration date of 1/1/1970. I can't remove or change the date, even though the field isn't locked, as it reverts on…
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We are new users of Blackbaud Billing Management and are currently working on aligning our financial processes. Our accounting platform is Sage 50 – Canadian Edition, and we’re looking to establish a reliable workflow for exporting General Ledger (GL) transactions from Blackbaud and importing them into Sage 50. If anyone…
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