Hi, I keep getting this message when I try to use the chat or case links: Heads up! You're in a restricted area.You can't view this page while signed in as mholbrook@jhcschool.org. Ask your administrator for access. I am the administrator so I can't figure out what I need to do to gain access. Any thoughts?
I use a spreadsheet to plan my courses, then transfer the details into my assignments later. Is there a way to export the meeting dates of my courses? Perhaps there is a report that our LMS manager needs to publish?
Hello! Does your attendance manager or front office staff need to contact parents or students when an absence is reported by a faculty? We'd love to hear from attendance staff on a new workflow our team is developing to help these users track and manage these interactions. Learn more here and sign up for a discovery call…
Hi. It seems that when we mark a course as inactive that it can no longer be applied toward a diploma requirement. Is that true?
As I was setting up new employees to receive text notifications of certain announcements, I realized those with Verizon were not receiving any authorization codes to finish the set up process. I opened a ticket with Blackbaud. I decided to test the text notification system and sent out a test announcement to our…
Hi Everyone, Not sure if this is the best place to ask this question but I'm wondering how others recognize their payment plans on their Financial Statements? We follow the accrual method for revenue recognition however, but for A/R purposes, on our balance sheet, we would like to show the outstanding balances as per…
We need a way to administer fees for when parents pick up after their contracted pick-up time. This could happen multiple times so I'm looking for a solution in which we can include the date and time the child was picked-up as the reason for the charge. Does anyone have a way that works for their school? Also, our late…
Hi everyone, Our GPA equivalents for the AP, Honors and Regular Classes are going to be redefined. I have two questions, first, I am assuming I should not just edit the current Active Grade Translation since it might affect historical data, correct? Which means I should create a new Grade Translation for this school year?…
Has anyone else noticed that the faculty personae view of the calendar has changed? Before this summer, I could select the size of the text. Now there are no options. I miss being able to specify “small” so that I could fit everything on one page. They also changed the interface so you select an icon to indicate whether…
Hi everyone, I was wondering if your school has a carpool app or service they use to help families with student transportation to school. Thanks
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