Good Afternoon - We activated the new standardized phone number as described in the release notes. Still, admissions just reported to me that they have processed inquiries and applications since the setting was enabled, and the standardization is not occurring. Has anyone else experienced this? Scott
Good afternoon All, For the past couple of years, I have been limping along using a script and spreadsheets to create individual student documents for teachers to record student progress. Currently I make 3 documents for each student. The Teachers are recording both letter grades and long form responses. The word document…
Hi Friends - I am unfortunately striking out with Support. It appears as though the new decision release in EMS is forcing us to choose a mail merge template in order to save decision types. We do not use mail merge templates and havent historically when pushing decisions. We only use the Comment (now Body) feature. Is…
Today's "What's New for November 18" included instructions for enabling an automatic phone format for contact cards in Core, but after selecting the Default country I don't see the option to enable phone number validation. Is anyone else experiencing this as well?
Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
According to Why is a user's account inactivated? "Users set up to sign in with Blackbaud ID are not subject to the 395 day lockout for Education Management." However, it seems to not be true? See all the accounts that got deactivated on 2025-09-09.
I am using the new Enroll Group functionality and question if I am the only person that finds it very unhelpful that when you pull a large group of students to work with, for example grade 9 students, the list sorts in alpha order by the student's preferred FIRST name, not by last name. There is no ability to sort students…
Tried this on two different browsers and this the page I get? No fields to enter?
Hello all, I've recently had to take the deep-dive into the NEW Report Card template builder. It seems we all are not impressed with the lack of flexibility, however I believe I have found a solution to add spacing between courses. NOTE- this will only work if you are not displaying the Course title (in this example) in…
We were using SchoolPass for attendance with students swiping their badges on iPads to come into class and if they needed a hallpass. SchoolPass was no longer providing updates that were needed so we now went with Orah. We are in their pilot program and it is going a bit slow. Are any other schools out there using a system…
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K-12 Community