Troubleshooting Performance Categories: Making Sure Students Get The Proper Recognition For Their Hard Work

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Are your performance categories not calculating correctly? Are students receiving the wrong performance levels? There are several possible causes:

  • The Course is not marked to be included in the Performance category.
  • The letter grade is not marked to be included in performance calculations within the translation table.
  • Numeric and cutoff values are not associated with the grades in the translation table.
  • Students do not meet all criteria.
  • Incorrect Marking Column is selected in Performance Category level.
  • Calculation parameter is corrupt.
  • The Calculation has not been run.

For troubleshooting steps to resolve this issue, please review Knowledgebase solution BB250580 or check out the video demo directly at https://www.blackbaud.com/files/support/kb/kev/BB250580/perfcat.htm. These resources will walk you through how to resolve the most frequent causes of performance categories calculating incorrectly.
News Blackbaud K-12 Solutions™ Blog 04/22/2015 6:30am EDT

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