We want to make educators' lives much easier with the newest update to Blackbaud’s K–12 education management solutions.Names can certainly be a tricky business in most aspects of daily life, especially in a classroom full of students. Mispronouncing a student's name can have a detrimental impact on how they view themselves culturally, which can cause feelings of anxiety or resentment, or even lead to social and educational disengagement. Our new Name Pronunciation feature provides educators the ability to have the correct pronunciation of a student’s name right at their fingertips and can help them avoid these negative outcomes, instead allowing them to foster a culture of inclusivity.
Before we get into the details, keep in mind that Name Pronunciation impacts each capability from
Core to
Blackbaud Enrollment Management System™,
Blackbaud Billing Management™, and
Blackbaud Learning Management System™ and
Blackbaud Student Information System™ (referred to as Academics in the user interface). Let’s get into everything you need to know.
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Getting Started
Before you can work with this feature, you’ll need to ensure it is enabled and the appropriate roles can access it.
To start off, head to
Core and then
Security Access, followed by
Profile Access. Here, scroll down to the bottom of the
User section for
Profile Fields to find
Name Pronunciation. Edit this page to select the specific role or All School members have access to and set Name Pronunciation to
No to prevent access,
View for read-only, or
Edit to allow them to interact with it fully.
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How to Use Name Pronunciation
Alright, with permissions out of the way, let’s talk about how to use this new functionality. For this example, head to a user’s profile, select
Contact card, and then under
General Information, select
Edit and then
Name formats. If you have permission, you should see a Name Pronunciation link to select, which opens a new modal that allows you to record a voice sample of how you pronounce the user’s name. You can also play an existing audio sample or delete it outright.
If this is your first time interacting with this feature, you may need to allow your browser to use your microphone. A browser popup should appear with an Allow or Block option.

Once you’ve recorded the audio clip, give it a minute or two to appear. You’ll know things worked when you scroll to the top of the User’s Profile, where you’ll see an icon that looks like a speaker with sound coming out of it. Click on this to hear the audio clip.
That’s all we have for you today, but if you’re looking for additional information on Name Pronunciation,
visit our online help site. Thanks for stopping by and stay tuned for more content coming soon!