Building a Social Media Playbook 826

Building a Social Media Playbook

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According to the Pew Research Center, 65% of Americans use social media websites.1 What does this statistic mean for you and your organization? 

You can engage with supporters wherever they are by using social media to share your message and build relationships. Whether you’re new to social media or are a social media maven, energize your social media program with our new classBest Practices: Building a Social Media Playbook.

As a Blackbaud instructor for four years, I worked with all sizes and types of nonprofit organizations.

Common questions I received about social media were, “What social media platforms should we be using?” and “What kind of content should we be posting?”

Most nonprofit organizations are using social media or know they should be using social media, but aren’t always confident they’re maximizing their social media presence. 


Planning and creating a strategy are the first steps to social media success. This class will help you create a social media plan for your organization. Let me be more specific—in this class we will:
  • Audit your current social media program. You need to know where you are today, before you can plan where you will go and how to get there.
  • Set social media goals. Learn common social media measurements and how to set goals unique to your organization.
  • Build the framework of a social media playbook. The social media playbook defines how your organization will use social media.
  • Learn to execute the playbook. Once you have your playbook, what next? You need to put your playbook into action.
I can’t wait to share our social media best practices with you! You’ll also have a chance to connect with other nonprofit organizations and exchange ideas and information. Join me March 29, 1–4 p.m. ET, for the debut session. Or look for more sessions coming soon!

Susan Ross
Instructional Designer

1. http://www.pewinternet.org/2015/10/08/social-networking-usage-2005-2015/

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