I would like to take a minute to thank the 7,500 users of Blackbaud’s eTapestry product that have already linked up their eTapestry user ID with their Blackbaud.com ID.  If you are one of those people thank you very much and I hope you are already seeing the benefits of doing this.   For the rest of you eTap users out there, my question is this:  What are you ... more

It’s Almost Time!  The New Mass Interactions functionality release is so close you can almost see it in your system right now.  We have been working hard to ensure a smooth transition, so you don’t lose one moment of productivity while using eTapestry.  This coming weekend, after the release has been put into production, we will start migrating your ... more

You heard in our last blog about our new feature called Mass Interactions, which will make eTapestry easier for you to use.  If you didn’t, make sure you take a look at our   introductory blog   posted on 4/16 for all the details. Here are a couple of bullet point items on some of the benefits of  Mass interactions: Cleaning up Journal pages so important ... more

We are making eTapestry easier for you to use!    To help your data be more organized, easier to find and easier to use, we are streamlining your constituent's Journal page by moving all contacts created to capture any mass communications sent to a new tab called “Mass Interactions”. Currently, until our next release, these types of interactions have ... more

WOW!!  I love eTap customers.  Do to the overwhelming response, we do not need any more volunteers to check out our newest functionality.  As more opportunities arise I will post them here.  For those of you that have already contacted me, I will be in touch.     We’ve been working on a new feature that will launch in the coming weeks, around tracking ... more

Hi, everyone! Here are the User Education materials for the 7.37.0 release: 7.37.0 New Features guide Help file Thanks, Alyssa Carver User Education Team  more

In an effort to make our systems easier to use and understand, we want to learn what words you use to describe system concepts. Your feedback will help us determine terminology for labels in future products. Please take a few moments to  share your thoughts in this brief survey (two questions!)  to help us better understand the terms your organization ... more

It's time for a huge kudos to the individuals who attained their 2017 eTapestry Fundamentals certification. Congratulations to all of you and thank you for your hard work and commitment to your professional growth. Barnum, Lauren Chapman, Megan Coleman, Karen D'Aulerio, Amy Ducharme, Amy Heinsman, Aaron Holmes, Holly Hunt, Rebecca Kim, Jennifer ... more

Considering Making the Move from eTapestry to Altru? American Jazz Museum just did.  Check out the story of how American Jazz Museum made the move up to Blackbaud's consolidated ticketing, membership and fundraising solution to streamline their operations. Read the story >    “One of the early wins we saw with Altru is the growth in constituents. ... more

Fundraising solutions  are not one-size-fits all. That’s why Blackbaud has built two great options to handle a variety of your fundraising needs, whatever they may be:  Raiser’s Edge NXT  and  Altru . Take this quick new quiz to find out what solution works best for your organization > Are you scoping out new CRM software for your organization? ... more

Yet again, our eTapestry certified users are rocking this quarter! Big shoutout to the individuals who earned their certification in Q2 of 2017. Job well done! Amaral, Karen Boles, Sandy Budgell, Chelsea Burton, Tom Chochos, Amie Dean, Kelly Gee, Laurie Goody, Victoria Gwinnett, Catherine Hadley, Amanda Hashem, Basil Havranek, Sayra Hiers, Jamie ... more

We want to learn from your experiences using eTapesty.   About this time last year some of you may remember seeing a survey pop up in eTapestry focusing on your overall user experience using eTapestry. Well, quite a few of you took that survey, and we're grateful for your participation and the feedback you gave us.  In fact, the information from that ... more

Hi, everyone! Here are the User Education materials for the 7.30.0 release: 7.30.0 New Features guide Help file Thanks, Alyssa Carver User Education Team  more

Wow! What a way to kick off the year! The numbers are in and they are IMPRESSIVE. I am pleased to announce that in the first quarter of 2017 alone, 48 eTapestry users earned their eTapestry Fundamentals Certification . That’s more than the number of certified users for the entire 2016! Way to go! Please join me in congratulating these individuals on such a ... more

Hi, everyone! Here are the User Education materials for the 7.29.0 release: 7.29.0 New Features guide Help file Thanks, Alyssa Carver User Education Team  more

Hi, everyone! Here are the User Education materials for the 7.28.0 release: 7.28.0 New Features guide Help file Thanks, Alyssa Carver User Education Team  more

Greetings from eTapestry Support! We became aware of Advanced Mass Email performance issues at around 11:00am EST on Tuesday, January 31st, 2017. There were reports that email jobs were failing with the message “Read timed out” or “Connection reset.” Advanced Mass Emails are sent through a third party vendor called Delivra. We reached out to their ... more

Hello again, fellow eTappers!  This is Geoff from the Onboarding and Adoption team.  Last week I posted about one of my Success Webinars, called Online Forms in eTapestry.  This week I want to talk about the other one I do - Email Marketing 101. As I mentioned in that previous post, we're living in the digital world of the 21st century.  As absolutely ... more

Howdy, eTappers!  I'm Geoff Arbuckle and I'm the Onboarding and Adoption Program Manager for the eTapestry product.  I just wanted to take a few mintues to talk about one of the Success Webinars I conduct so you can be aware that these types of resources are out there for you. When it comes to fundraising in the 21st century, it is becoming more and more ... more

How do you think about the concepts you’re asked to deal with as part of your job every day? How do they relate to each other (or not)? What words do you use to describe those relationships?   Strange questions on their own, I suppose. But extremely helpful for folks like myself (I’m a Senior User Experience Researcher on the UX Team at Blackbaud) to improve ... more

eTapestry Essentials and Pro customers can now take advantage of built-in wealth ratings to help improve their fundraising results. more

Hi, everyone! Here are the User Education materials for the 7.26.0 release: 7.26.0 New Features guide Help file everydayhero Integration guide everydayhero Integration how-to video Wealth Rating how-to video Thanks, Alyssa Carver User Education Team  more

Hi, everyone! Here are the User Education materials for the 7.25.0 release: 7.25.0 New Features guide Help file Thanks! Alyssa Carver User Education Team  more

Change is good. No, really, it is. And, in this case, it’s very good. That is, if you’re using eTapestry ® with Blackbaud Merchant Services™ (BBMS). In addition to helping you streamline your fundraising activities, Blackbaud Merchant Services now features a new, and improved, web portal. This portal, which provides you with real-time access to ... more

7.24 Release Notes for eTapestry. more

As an eTapestry Community member, we know you have valuable feedback, and we’d like to get your thoughts on the Blackbaud University experience. We hope you’ll spend five minutes to tell us how we are doing. As a sign of thanks, upon completion of the survey you’ll be entered in a drawing to win one of four $25 Amazon gift cards! At Blackbaud University, we ... more

Watch eTapestry Product Manager Mike Rusche and Marketing Manager Marshall Simmonds review eTapestry's product roadmap for 2016 and beyond. Click HERE to watch the webinar. (You must register to view the webinar) more

Join eTapestry Product Manager Mike Rusche and Marketing Manager Marshall Simmonds as they review eTapestry's product roadmap for 2016 and beyond! Click HERE to register. more

I'm proud to announce that the eTapestry Community hit 1,000 members. We've come a long way and I'm so happy to see this Community growing strong. Thanks to everyone for being a part of it and I anticipate BIG growth in the coming months. Remember, you can always leave me feedback on what you'd like to see improved in Community by posting HERE in the forums. ... more

You have until tomorrow (Friday, February 12th) to apply to become a speaker at this year's bbcon in Washington DC. Click HERE for more information. Blackbaud is looking for inspiring, impactful, and insightful speakers to add to the awesomeness of our annual conference. Hope to see you there! ~Crystal more

We’re wishing you a Happy “Knew” Year with the chance to earn UNLIMITED points in the Champion hub! You can redeem the points for everything from gift cards to bbcon passes. Just share what you know about your product or industry in any of  these posts , and you’ll earn 10 points per post. This promotion runs from Dec. 28-31st. This week only, there’s no ... more

'Tis the season for giving and we are in the mood to do just that! more

This month's Community Member spotlight shines on Charee Godwin-Smith with Ascension Academy in Amarillo, Texas. more

BBCon 2015 is coming to Austin, Texas in just a few weeks! (October 26th-28th) This year's conference promises to be better than ever and we are really looking forward to seeing everyone. Are you going this year? Let us know by commenting below! Here are a few highlights of this year's conference: The most exciting news -- our key note ... more

Helping others is just what Ann Dempsey does. She’s good at it and she’s been doing it for a very long time. This Indianapolis based mother of two spends what free time she has helping other mothers with everything from exchanging freezer meals to counseling new moms on breastfeeding. She also has a bit of a green thumb; she tends to a ... more

It’s time for our third (and final) community challenge! By now you have activated and cultivated, so now it’s time to collaborate !     more

It's time to start cultivating!   more

Want to win a GoPro plus some extra gear? Participate in step one of our Community Challenge! more

Hello! Welcome to the eTapestry Community.  This is your place to connect with fellow fundraisers and eTapestry customers. This is  YOUR  Community. It’s your place to get answers, submit ideas, or read about the best ways to improve your craft. There's also a  HELP  section  HERE  you can read ... more