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Mary Nagakawa
Hi! Is there a way to edit the email list for Announcements under Communications? The organization I work for uses ...
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@Mary Nagakawa Hi Mary, I had problems with this sending to gmail accounts mostly. I needed to have our IT add an SPF ...

Crystal Bruce
Last month, Blackbaud hosted our Product Update Briefings that showcased recent innovations and previewed ...
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@Crystal Bruce I really like the carousel that provides information on various things such as shortcuts to ...

Alan M. Gallatin
Is there a way to create a letter template that uses an account address but only displays the country name when it ...
Alan M. Gallatin Category Communications Apr '23
Open for Discussion
Shukri Bana
We have one campaign (membership) that we want to attach solicitation letters to individual donor records. What ...
Shukri Bana Category Data Entry Apr '23
Open for Discussion

@Shukri Bana You've probably already figured something out here, but you could run a query and do a mass update of ...

Giselle Cosentino
Blackbaud quietly rolled out “Blackbaud Pays” in September, 2022 and we enjoyed several months of paying no ...
Open for Discussion

@Giselle Cosentino I am following this as I am concerned about misperceptions as well. Thank you for bringing it ...

Georgia Beach
Our organisation hosts large events a few times a year and the guest list is always a headache. Staff managing ...
Georgia Beach Category Best Practices Apr '23
Open for Discussion

@Georgia Beach we export data and manage guest lists in excel/google sheets so that we can do with the data as we ...

Andrew Ellis
Hi, I'm Andy Ellis from a UK Charity, Staying Put. We've never had a CRM before and have just purchased E-tap. The ...
Andrew Ellis Category Data Entry Mar '23
Open for Discussion
Twila Drimmie
Hello from Saskatchewan, Canada - a donor made an online donation and she made an error on the spelling of her name. ...
Twila Drimmie Category Best Practices Mar '23
Open for Discussion

@Twila Drimmie , hello! If the credit card transaction processed without any issues, do you need to reverse the ...

Hannah Fleming
Hi all, I am new to eTapestry but my organization is not. I'm wondering how to create a query that will generate thank ...
Open for Discussion

@Hannah Fleming

Hi Hannah. I can walk you through as best as I can.

  1. Create a query (if not already created) under ...
                Brent Bowden
                Hi, I'd like to know if there is a way to search eTapestry for notes that I (or another user for that matter) have ...

                @Brent Bowden
                You can query by 'Journal Entry Created By', select the user and you will get all gifts, contact notes ...

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