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Nancy Robinson
Duplicate report
11 25
Is there a way to adjust the fields that flag an account as duplicate? I keep coming across accounts that are ...
Nancy Robinson Category Queries and Reports 17d
Open for Discussion
Christine Robertson Christine Robertson 17d

@Nancy Robinson Tagging @Judith Youngblood to see what her feedback is. She works with both RE and eTap on a regular ...

Kristin Larson
Unsubscribe link
1 12
Pretty basic question that has me stumped: Is an automatic “unsubscribe” link added to email newsletters sent via ...
Kristin Larson Category Communications 28d
Answered
Geoff Arbuckle Geoff Arbuckle 28d
Answer

@Kristin Larson
Hi Kristin! The unsubscribe is automatically included, so you need not include any kind of link or ...

Marilyn Field
HELP! Preparation and sending of recurring gift ...
6 16
Hi everyone, I'm new to eTapestry and would really like some direction on recurring gift receipts. In Canada, we ...
Marilyn Field Category Blackbaud eTapestry® General Discussion Nov '24
Open for Discussion
Christine Robertson Christine Robertson Nov '24

@Judith Youngblood - Do you know the answer to this eTapestry receipts question?

Christine Melchiorre
Processing fees
3 10
How to refund Blackbaud Paid Processing fees to donor who was charged the fees and did not want to pay them.
Christine Melchiorre Category Online Fundraising Nov '24
Open for Discussion
Christine Robertson Christine Robertson Nov '24

@Christine Melchiorre I believe that you can do a partial refund in Merchant Services. That said, there could also ...

Crystal Bruce
Blackbaud eTapestry® Product Update Briefing!
4 53
Get excited...the Blackbaud Product Update Briefings are happening November 12-15th! Our Product Update ...
Crystal Bruce Category Blackbaud eTapestry® General Discussion Nov '24
Open for Discussion
Karen Tuecke Karen Tuecke Nov '24

@Crystal Bruce will this session be recorded for future viewing? I have registered but I know I have an appointment ...

Kathryn Adams
Integration with FENXT
7
Looking for guidance or help with integration of eTapestry into FENXT.
Kathryn Adams Category Blackbaud eTapestry® General Discussion Oct '24
Open for Discussion
Marilyn Field
Mass updates using Excel or other external source
3 14
Does anyone have experience with, or know if it's possible, to perform a mass update using something other than a ...
Marilyn Field Category Blackbaud eTapestry® General Discussion Oct '24
Open for Discussion
Christine Robertson Christine Robertson Oct '24

@Marilyn Field You can make the edits in Excel and then use import to apply those changes to eTap.

Betsy Berry
Accounts with multiple roles
2 24
Hello, In eTapestry, can one account have mulitple roles? Can an account be a constituent, Tribute and user? We ...
Betsy Berry Category Blackbaud eTapestry® General Discussion Sep '24
Open for Discussion
Crystal Bruce Crystal Bruce Sep '24

@Betsy Berry Hi Betsy, I'm tagging in @Geoff Arbuckle to help answer!

Christina Vilardi
Deleting a gift record
1 15
Hi! How do I delete a gift record in Raiser's Edge NXT? We mistakenly created multiple gift records under one person ...
Christina Vilardi Category Data Entry Sep '24
Open for Discussion
Miki Martin Miki Martin Sep '24

@Christina Vilardi first, welcome to Community!

Deleting a gift record can only be done in database view ...

Mark Nordstrom
Event Registration
3 29
We are having a pickleball tournament. You will register a team of 2. Your only choice is to enter as ‘Advanced’ or ...
Mark Nordstrom Category Blackbaud eTapestry® General Discussion Aug '24
Open for Discussion
Miki Martin Miki Martin Sep '24

@Mark Nordstrom sorry I cannot help with eTap questions. @Crystal Bruce should this be added to a better forum?

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