Dear community, I wanted to let you know that the Blackbaud ID (BBID) migration is delayed for education solutions, so your users will not experience a change today, April 23, 2024. Our product development team is working on further improvements to ensure an ideal experience for you and your users. Our goal is to notify…
Is anyone else experiencing some issues with Chrome trying to login to Blackbaud products? Whether it be the app.blackbaud.com website or myschoolapp.com domain? I have about half of my students who can't get in using Chrome - the website just sits there, and going to app.blackbaud.com gives the never ending pulsating…
Hello, We are new to BB and having some trouble. I have families in waitlist status for the 2024/2025 school year. I will need to followup with them to get updated report cards/reports for their application to be reviewed again. How do i change their status from waitlist to candidate/applicant again? (if that is the right…
I would like to see an option available to send an automated email to parents once a student is enrolled. We currently have this set up for once a Decision is made. We have information that we communicate to every new family when they join and it would be helpful if this could be automated once enrollment occurs.
Join our product team for an update on product enhancements and future plans. We’ll recap what we’ve been working on over the last several months, share recent product enhancements, and discuss our future vision for the product. The Education Management Solutions for K-12 Product Update Briefing will be: * April 30th at…
Is there a way for faculty parents to receive all correspondence about their child to their personal email address rather than to their work email (which is tied to their blackbaud accounts)? The only option we've seen so far is to add a cc email on their accounts but this just means they'll get both work and personal…
Does anyone have a Point of Sale (POS) system that integrates fully with Blackbaud? We would be using this for selling items in our cafeteria and in our bookstore among other ideas. As far as I can tell, Blackbaud does no have a POS of its own, but I've reached out to my Account Exec for confirmation. I can see some school…
Hi Everyone - My name is Mike and I'm one of the Product Managers working on the Education Management suite of products. Today, I wanted to quickly give some updates and provide some transparency on a few defects that have arisen in the last couple of weeks. Gradebook Grades List Sometimes Doesn't Load The first issue has…
This is our first full school year with Blackbaud. With our past database we would run the master scheduler during the spring semester so that we could troubleshoot issues with faculty/students while they're still on campus (in addition to cutting down some of the needed work over the summer). We have received information…
Our Sr. Admins prefer to do their calendar planning in Google and I used to export it, run it through a free program, and export to CSV so I could manipulate and then import to Blackbaud. It began problematic, so I created a private Planning Calendar in Blackbaud for them to use and then I can export, import to delete the…
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K-12 Community