What general information can you provide about Constant Contact as someone who has never heard of this before?
When setting up/using the integration for the first time, what would be the MOST important things to pay attention to. For instance, what are common barriers that people run into? Or what is a question that you get asked about repeatedly that might not be covered in your knowledgebase?
I assume Constant Contact allows you multiple audiences that receive different mailings - what is the process (from the perspective of someone in the audience), of changing their mailing preferences - e.g. unsubscribing from one mailing, subscribing to another. And a related question - how much can you customize between…
Can you explain how unsubscribes work with the integration of Constant Contact with Raiser's Edge? Are constituents able to unsubscribe from a specific category of emails but not all emails? An example would be if someone receives an email about an event and unsubscribes, we would want to unsubscribe them to events, not…
I was OOO yesterday, but would really like to read through the questions and answers from yesterday's Ask the Experts. Where would I find that? Thanks!!
Hi Community! Our Ask the Experts session in the Raiser's Edge NXT community is now live! Representatives of Constant Contact will be answering all your questions today from 9am-5pm ET. If you have questions about your integration and need help from the experts, this is your chance. They will be monitoring the questions…
Hi, I was wondetring what'd be the best way to record a chnage in a recurring gift amount. Last years we had a few donors who decided to increase the amount of their recurring gifts. My colleague have been recorded this on Re in this way: put the recurring gift with the previuos amount as completed create a new recurring…
Hi. I need to pull a query/export where I can see all constituents who gave 5 years consecutive or more. I tried using the Consecutive Years Report but it only gave me 26 records and that's not correct. They are not interested in a date range or other gift related information. We only need to see the donors, lifetime…
My organization still runs our acknowledgement letters through RE Database view (Mail > export the list > merge in Word > print > mail out.) We're looking to streamline and be more efficient in how we do this. Are organizations still doing this or is there a better and easier way to do this?
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