The new consent module does not update records with the identical consent. If one consent is different then only that record is updated. This therefore is an issue on retention policy and audit. We have 4 "status" options : Opt-In; Opt-Out; No Response (which we use to record Legitimate Interest) and blank. The last…
We need great event management software for a major fundraising gala that integrates well with RENXT. We are looking for features like mobile interface, live auction bidding, seating charts, etc - all of the bells and whistles. We've used OneCause in the past and we're looking for a new option. What are your…
I imagine that best practice would be to use start and end dates for a constituent code, and be able to track people's connection to our organization over time. The problem I run in to is that my queries are still including people who no longer actively have that constituent code. For example: if Robert Hernandez was a…
When adding action note types in web view you can't select a specific action note type. It defaults to "Added via Web View". When will we be able to select a specific note type without having to save the action, then go back in to edit the action note type?
I feel like I stumbled across a comparison/cheatsheet one day that gave what some header fields were listed as in the database side vs. what they're listed as now in the web view side. Example being: Attributes vs. custom fields. Am I nuts or does anyone else recall such a document?
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It's been two weeks since I requested pricing for phone finder and email finder in NXT. No one in sales has responded. Has anyone else experienced this problem?
Hello! My organization is reviewing how we manage our Campaigns and Appeals in RENXT. We currently add a fiscal year to each campaign and appeal. We're discussing only adding a fiscal year to a time-bound campaign, such as a capital campaign and removing fiscal year from campaigns that are in perpetuity (general…
We haven't moved to NXT online donation forms yet due to their inability to issue an instant receipt, but I just took this BBU course Shifting from Online Express to Blackbaud Donation Forms and it stated 'If the gift was reviewed through online data review, the gift date will be the date it was reviewed'. This won't work…
Raiser’s Edge Database Manager Colleagues and Friends: I have a question regarding the best practice for entering the "Board Member" designation in Raiser's Edge. My supervisor has asked me to ask this question. Where would you suggest we enter our Board Members' code? Under Constituency Code or as an Attribute. In my…
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