Hello all! I hope all is well. What do you do when leadership ask support staff to “register” people to events using the RE NXT event registration link that’s sent from an RE NXT Email Invitation? Leadership asks support staff to “register” the people because they would like for the registrant to receive the email from…
Hi, has anyone else had the issue where the address from online data review is only partially copied? I was reviewing a gift that came in through BBMS/NXT and the address for the constituent was different from the address we had on file. I selected the option to add the online donation form address to the record and mark…
@Crystal Bruce @Erik Leaver Not sure if I'm the only one with this issue, but the PUB registration link does not show any of the input fields when viewing on MS Edge, but can be seen on Chrome MS Edge Chrome
Our team has been encountering this for a while now where certain information tab is disappearing in the RE NXT web view. Did someone else experince this and if yes how can this be resolved?
Hello everyone. I hope someone can assist (or empathise!) We use the email templates on RENXT for workflows, e-newsletters etc., and have noticed that when we insert the social block into the template, the social media icons when viewing in draft mode are now enormous (but weirdly appear fine when the email is sent). We…
Hi, hi! I am trying to create a workflow that will assign a stewardship action to a constituent in my portfolio when they give a donation. So far I have been able to create one for all constituents, but aren't able to segment them into my team's individual portfolios. Has anyone else tried this and be willing to share the…
I've encountered this a number of times now but I haven't found much of a discernable pattern or reason. I'm finding that about 20% of the time queries just sort of "hang" at some point in NXT. Sometimes they recover, sometimes they don't. I might go to add a "summary" field and NXT will just stop and give me that stupid…
As the title states, do Optimized Giving Forms not allow for Javascript? I don't see the option anywhere in the Publish section, only for HTML Button etc.
Our office (ACA) has one instance of RE NXT. However, since we have many of the same donors as other agencies in the Archdiocese, we also process those agency gifts on donor records - still just the one database. Monthly our office (ACA) sends out an email to specific donors in our database. We have been getting requests…
Hi all, We are exploring using RE NXT Donation Forms and want some real world experience on which one was used by your org and why. If someone has a comparison that can be shared, that will be great. Thanks in advanced
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