Answered Questions! Thank you K-12 community!




I see this has been addressed somewhat but I have another issue regarding preferred name. It seems as though we are ...

@Jennifer, I'm interested to know how others manage this. We do use an admin-only field for “legal name” and use it ...

@Jennifer Welch Our policy is - use legal - birth certificate recorded First & Last names. Preferred name is used ...

@Kathy Hannon I understand that and it is how we do it at our present school. The school I am now working with and will ...








I did report it to support this morning.
Thank you,
Coco

Since the fix, all our recommendations (processed) are listed when I select the Recommendations tile, ...

Hi Brian, sometimes we run lists from all of the environments of platform managers but in this case we were told ...

It seems like the big one we missed was Connect RE. See my other posts about needing up to date knowledgebase ...


@Kelly Maddox Thank you so much! We were not in Core searching!

@Catherine Druhan If the information is for mental health or if it's protected by HIPAA, consider using the Nurse ...

Just so you know, when a teachers subscribes to the webcal feed for their schedule, it does not block them out as ...

We setup a faculty directory and our admin/teachers can view each teacher's schedule that way via their contact ...

This is fantastic for meetings with a single teacher - our faculty member in question needs to be able to meet with ...

Our workaround is to ask teachers to subscribe to their Blackbaud calendar and then I have a video that shows them ...

Hi @Patricia Krueger - if you go to enrollment management > admissions > Blackbaud ID authentication > ...

@Patricia Krueger, similar to what @Bryan Lorenzo said, though I don't send emails to them. My process is as ...


When we ...

@Nathan Ong, with Blackbaud ID, you can no longer set up a temporary password for users. If a parent forgot their ...

I see--thank you for the helpful information! I did just that and edited the text and link. Thanks!

@Nathan Ong Bryan is correct. Also, I'll be removing these legacy topics from the help center so that they don't ...


Hi Jake -- Thanks for your reply. I guess I'm a little bit confused. The login endpoint does return tokens for users ...

Hi Jake. I've been doing some further testing with a few sample user accounts (testStudent, testParent, ...


Did the developers fix this? I'm now getting an authorization error when using a token from a ...

yes, this should only be accessed with the Web API Services Manager role.




The use case you're suggesting is not really something we plan to support via the API. When using the ...

I did some testing and am seeing the same results.
Unfortunately we don’t have plans to add ...