Answered Questions! Thank you K-12 community!
Sarah Bienvenue
Jun '20
Susan Ott
Jun '20
Morgan Kunze
Jun '20
Jennifer Welch
May '22
I see this has been addressed somewhat but I have another issue regarding preferred name. It seems as though we are ...
Morgan Kunze
May '22
@Jennifer, I'm interested to know how others manage this. We do use an admin-only field for “legal name” and use it ...
Kathy Hannon
May '22
@Jennifer Welch Our policy is - use legal - birth certificate recorded First & Last names. Preferred name is used ...
Jennifer Welch
May '22
@Kathy Hannon I understand that and it is how we do it at our present school. The school I am now working with and will ...
Sarah Bienvenue
Oct '20
Coco Parham
Oct '20
Kathy Hannon
Oct '20
Coco Parham
Oct '20
Chris Felinski
Oct '20
Coco Parham
Oct '20
Sarah Bienvenue
Oct '20
Coco Parham
Oct '20
I did report it to support this morning.
Thank you,
Coco
Coco Parham
Oct '20
Since the fix, all our recommendations (processed) are listed when I select the Recommendations tile, ...
Angie Addison
Jul '21
Hi Brian, sometimes we run lists from all of the environments of platform managers but in this case we were told ...
Brian Hoyt
Jul '21
It seems like the big one we missed was Connect RE. See my other posts about needing up to date knowledgebase ...
Kelly Maddox
Jan '23
Catherine Druhan
Jan '23
@Kelly Maddox Thank you so much! We were not in Core searching!
Bryna Gleich
Jan '23
@Catherine Druhan If the information is for mental health or if it's protected by HIPAA, consider using the Nurse ...
Rick Geyer
Sep '21
Just so you know, when a teachers subscribes to the webcal feed for their schedule, it does not block them out as ...
Lisa Sturgis
Sep '21
We setup a faculty directory and our admin/teachers can view each teacher's schedule that way via their contact ...
Jess Moxsky
Sep '21
This is fantastic for meetings with a single teacher - our faculty member in question needs to be able to meet with ...
Joshua Blice
Feb '22
Our workaround is to ask teachers to subscribe to their Blackbaud calendar and then I have a video that shows them ...
Bryan Lorenzo
Jan '22
Hi @Patricia Krueger - if you go to enrollment management > admissions > Blackbaud ID authentication > ...
Lauren Marcus Eisenberg
Jan '22
@Patricia Krueger, similar to what @Bryan Lorenzo said, though I don't send emails to them. My process is as ...
Vanessa Noe
Oct '15
Phil Paskvan
Nov '15
When we ...
Bryan Lorenzo
Sep '22
@Nathan Ong, with Blackbaud ID, you can no longer set up a temporary password for users. If a parent forgot their ...
Nathan Ong
Sep '22
I see--thank you for the helpful information! I did just that and edited the text and link. Thanks!
Bryna Gleich
Sep '22
@Nathan Ong Bryan is correct. Also, I'll be removing these legacy topics from the help center so that they don't ...
Jake Spirek
Aug '17
Sheamus Burns
Aug '17
Hi Jake -- Thanks for your reply. I guess I'm a little bit confused. The login endpoint does return tokens for users ...
Sheamus Burns
Aug '17
Hi Jake. I've been doing some further testing with a few sample user accounts (testStudent, testParent, ...
Jake Spirek
Aug '17
Sheamus Burns
Oct '17
Did the developers fix this? I'm now getting an authorization error when using a token from a ...
Jake Spirek
Oct '17
yes, this should only be accessed with the Web API Services Manager role.
Sheamus Burns
Oct '17
Jake Spirek
Oct '17
Sheamus Burns
Nov '17
Jake Spirek
Nov '17
The use case you're suggesting is not really something we plan to support via the API. When using the ...
Jake Spirek
Mar '18
I did some testing and am seeing the same results.
Unfortunately we don’t have plans to add ...