Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
I have a question about marking inactive parents active again. If they haven't signed in for over 13 months and they are marked inactive by Blackbaud, but not redacted, if I mark them active again, but they don't sign in, will they just be marked inactive again by Blackbaud, or will it reset the time frame that would…
We were only able to get so far with the free trial, but I'm interested in exploring further — looking for some on-the-ground info / highlights / thoughts / feelings. Feel free to respond here or reach out directly. Thank you!
Sharing in case anyone else has this issue: one of our teachers let me know that she was not seeing all of the terms when she went to Classes > View Other Classes and changed the year to All Year (for example, a yearlong course would show terms 1st, 2nd, and 3rd but not 4th). As context, we have not yet activated the new…
For those of y'all using both AcademicWorks and Workday, have y'all found a way to have the two systems communicate for scholarship eligibility and awarding purposes? Specifically, we're interested in whether AcademicWorks can receive or regularly sync the following student data from Workday: Current GPA Enrolled credit…
We have a rotating schedule. I can subscribe to a kid's individual schedule and see what period we are in throughout the day, but it then fills up the top of my Google calendar with all of that student's assignments. I am trying to find a way to subscribe to just the bell schedule, so I can see the periods each day on my…
I'm wondering if anyone has any ideas about where we could create a field to mark that a parent has been background checked. The teachers would need to see this but we wouldn't want it to be seen by parents or students. Any ideas???
Teachers and students in my school are getting error messages when they try to view Turnitin-based assignments they have created for the new academic year (which starts Tuesday). "Assignment not available" for students and "Could not open the assignment" for teachers. Some teachers can import old Turnitin-based…
This year we created a school form on parents giving permission on what kind of information can be shared to the public directory (sent out to parents, different from the internal directory for staff only that has all information). A little over 50% of parents responded they are okay with including phone/email contacts,…
Happy Friday everyone! With a new school year upon us, I wanted to draw your attention to a brand new blog post detailing the Parent Submitted Attendance feature. It's a deep dive into this full feature, explaining what it is, how to use it, and we're even teasing a bit of what's coming down the road to further enhance the…
We set up an school form / emergency contact for parents to be able to update for the new year. Parents are saying they are able to add contacts, but they can't delete them. From online research it says it can only be done on the profile? Is that something parents are able to do or admin has to? How are other schools…
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