Blackbaud Altru® - Blackbaud Community

Two programs on single calendar

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We typically have our general admission program that links from our “Get Tickets” link on our website and pulls up. ...

Andrea Fisher 3d

New

Contribution Based Membership/Recognition ...

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Looking for insights into other organizations contribution based memberships/giving circles/recognition ...

Claire McCann 4d

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3d

@Claire McCann Hi Claire! What a great question. I am reaching out to my community All-Stars to see if any of them ...

Automated Processes

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Good morning, I received the email below this morning. Blackbaud recommends reviewing when we have automated ...

Tamara Christensen 4d

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New Grant

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I have been trying to add a new grant to our account. I created it under the General Ledger, but it does appear on any of ...

Juan Pacheco 9d

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9d

@Juan Pacheco Hi! I've moved this to Altru general discussions for more visibility. Thanks!

Missing Zip Code Query

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Hello - I am trying to create a query to find Sales Orders with missing zip codes within the last week. I believe I am ...

Madison Brannigan 9d

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8d

@Madison Brannigan Hi! Thank you for posting! I see that it has been just about 24 hours since your post with no ...

Digital Membership Cards

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Hello! We are looking to implement digital membership cards. If your institutional uses digital membership ...

Laura Taylor 10d

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10d

@Laura Taylor

We began using digital membership cards in 2018 with Museum Anywhere. It was a seamless integration ...

lost recovery code and don't have access to my phone

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good evening,I am stuck for month now and cannot get access to my account on blackboard. I don't have anymore my ...

Jonathan chereau 14d

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14d

@Jonathan chereau
Search the knowledgebase and/or con support.

Virtual Credit Card Donations

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We are noticing more corporate donors are starting to use virtual credit cards for their donations. These ...

Glenda Inabinet 14d

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Ghost Checks

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We have what we call “ghost checks” show up from time to time when someone has signed up for a membership and a check ...

Stephanie Bellah 30d

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18d

@Stephanie Bellah I know we connected about this issue - but I wanted to follow up on this in case anyone else is ...

ALTRU: Mass Upload of Unsubscribed Emails

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Is there a way I can do a mass change for donors/members who have unsubscribed from our list? We use constant contact ...

Stephanie Jordan Dec '24

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18d

@Stephanie Jordan You can do this through a batch import; please see: How to mark email addresses as do not email in ...

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