If you have purchased tickets to any concert or sporting event you know the line “There are no refunds, cancellations, or rescheduling tickets to this event.” A lot of organizations have this policy on summer camps, lectures, and other scheduled programs that occur in their Altru database. However, we all know that there are going to be specific issues ... more

I take a lot of surveys and so many of them ask, “Are you the first one of your friends to try new technology?” You might assume that working at a software company my answer would be a resounding “Yes!” But it’s not. Truth be told, I’m typically the one that waits until everyone has tried something and then I dip my toes in the pool. So, as I was learning to use ... more