Recent Discussions

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Liz ReillyBrown
I am trying to figure out the best way to print a daily schedule for my front desk staff that includes all group sales, ...
sheila kalhorn
Trying to find the name of constituents that used a certain promo code
Answered

Hi @sheila kalhorn ! So I may have not great news for you. You can do parts of this, but I don't think you can see exactly ...

Emily Brown
I was entering auction items post-event and was alarmed to find that the “sell gift-in-kind” functionality in the ...
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It's not surprising since it's Altru. There are a lot of things that just don't work or exist in this database.

We ...

Jess Munroe
Hi all, Has anyone ever seen the attached error code when logging into Altru? We found a quick by refreshing the ...
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It also happened at the National Constitution Center. We were down for about 15 minutes. I called support and was ...
Ashley Underwood
Hi, has anyone found a way to simplify the Daily Sales screen? Our museum uses both Timed Admission (Scheduled ...
Kelly Olson
I am curious to hear from any folks who allow people to be named on multiple memberships. Do you have issues when it is ...
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Kelly - you will probably need to use Constituent Codes instead. People can have multiple codes if that helps. I ...

Jill Oster
Is anyone using webforms as a way to pre-register and collect contract tracing/vax status. Since we are a part of a ...
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Hi Jill, I understand your university's requirements, but I wanted to let you know that after conferring with our ...

Amelia Ketzle
I just noticed when merging two constituent records that the “merge from” record had a full middle name and the ...
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So I haven't used Raiser's Edge in a little over a year. (We moved to Altru). But I think what you posted sounds ...

April Cleary
Hi Everyone, I am trying to better track our communications with donors. However, I am not sure what the ...
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We add all large mailings (including our printed quarterly magazine) to appeals within the communication tab. We ...

Elizabeth Morgan
There is little guidance on acknowledging donors, other than to do it and do it in a timely fashion. Legally, donors ...

In a past life, we mailed a card which was mostly pre-printed to those under $250 to still say thanks, but less ...