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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
Hi. Bit of a cry for help. We have been trying to offer Apple Pay on the standard donation forms using Merchant Services but cannot get it to work and was wondering if anyone else, in the UK if that makes a difference, has got it set up and the process they went through. We have gone through all the instructions on the…
You can now watch the Blackbaud Product Update Briefings on demand! Watch Blackbaud Raiser's Edge NXT®: Unified View here and after you watch it we’d love to hear about what you learned, what you are most excited about, or any other feedback you have below! Bonus – by participating in this discussion thread, you’ll earn…
Here are the latest changes in Blackbaud Raiser's Edge NXT for May 12, 2026. The following feature is generally available to everyone! Redesigned Campaign, Fund, and Appeal Records for Faster Insight We’ve redesigned and modernized the Campaign, Fund, and Appeal record experience in Raiser’s Edge NXT to make it easier to…
I'm hoping there is a way within BB to save a step for our Upper School Division Director when creating the course catalog. Rather than a separate version in a Word document, I'm wondering if all of the courses can be set up, descriptions, pre- and co-requisites added - then if that information can be exported to a .pdf…
Our grants team has requested we include funders' EINs on their constituent record in RE to help them distinguish between entities with similar names and to have the information handy for export. Where is everyone storing an EIN? Did you create a custom field / attribute? My immediate thought was alias, but we already…
Our organization holds a gala every fall. We use the Event module in NXT to create the event and sell tickets. We offer a ticket that is payroll deduct for employees, so this has no fee associated when they register. We also offer a paid ticket that they purchase if they are not choosing to payroll deduct. We are wanting…
Hello All, I received an email from Blackbaud that starting on July 1, 2026, there will be a new 1.5% Online Form Platform Fee assessed on most transactions processed through Online Giving in Blackbaud Raiser’s Edge NXT. There will also be a 2% Form Platform Fee assessed on most transactions processed using Blackbaud…
I have no idea if Blackbaud will allow this post, but here goes. Anyone else feel this new fee is unethical? I do not understand how a company whose mission is to drive positive change in the world could, with 6 weeks notice, take such an enormous chunk of income directly out of their client's pockets. I've dome some…
We have a PowerBI report — Gift Chart — that shows our created gift chart and the up to date fundraising progress for each fiscal year. We used to do a new report for each FY but have found a way to compile them into a single report using a FY slicer. However this showed a discrepancy in some previous FYs we hadn't…
The Blackbaud Product Update Briefings are happening May 5-7! Blackbaud Altru® (US only) is Wednesday, May 6th at 12:00 p.m. ET. Our Product Update Briefings showcase recent innovations and preview future plans, including many features and functionality sourced from community member ideas. Register today for the Product…
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