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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
I have a question about marking inactive parents active again. If they haven't signed in for over 13 months and they are marked inactive by Blackbaud, but not redacted, if I mark them active again, but they don't sign in, will they just be marked inactive again by Blackbaud, or will it reset the time frame that would…
How can I add a section that outlines our funding priorities? I want to include topics like "Things We Do Not Fund." Any advice is appreciated!
I want to create a donation form with sections. In other words, for example: Section 1: Programs with gift buttons for difference levels Section 2: Journal Ads with gift buttons for different levels But the form doesn't allow gift buttons for section 2. Any suggestions? Before anyone suggests the Events/Registration…
Director of Annual Giving and Alumni Relations Seminary of the Southwest | Austin, Texas Exempt, Full-time Compensation range $95,000/year (or commensurate with experience). Generous retirement plan, health insurance, and vacation plan included. Work location is on-site at Seminary of the Southwest’s campus in Central…
Hi friends! Does anyone know if there's a way to query or pull a list of all of the solicit codes in NXT with date parameters? I love that solicit codes have an “end date” in NXT, but I haven't been able to successfully create a list of those whose end dates have come and gone. Any tips?
Just over here mourning the loss of Dolly and saw a wonderful quote attributed to her that I thought I'd share: "The way I see it, if you want the rainbow, you gotta put up with the rain." I thought it would be nice to share your favorite Dolly song or quote or inspirational story. I know she did a lot for kids with her…
Has anyone found an import tool to use aside from Omatic Cloud? They have become very costly and our renewal is approaching. The import option within database view is so outdated and not user friendly.
I need some help with best practices for handling Orgs and contacts. Currently, ours are all over the map and in desperate need of streamlining/consistency. Can someone please tell me, on an Org record, when I add an Individual relationship, what do the various checkboxes at the bottom of tab General 1 do? I can't find…
Hi! Our application was submitted for approval weeks ago now and it does not seem to be progressing. Does anyone know how to get an update or expedite the approval process for the marketplace? Any assistance would be greatly appreciated as we have live customers waiting to onboard. The application ID is…
Has anyone been able to fully trust the dashboards in RE NXT? I’m a bit skeptical of the numbers I’m getting, and the fact that it can take up to a few hours for the dashboards to update makes it feel less efficient for reporting. Blackbaud confirms that metrics in Analysis and Fundraising dashboards can take up to three…
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