HMRC Gift Aid Claim with Regards to Split Gift

We have identified a problem with the online Gift Aid submission when processing split gifts. When submitting these gifts to HMRC, the full gift is being claimed when potentially a percentage of the gift could be marked as Not Eligible for Gift Aid.

The Raiser’s Edge allows for a gift to be credited to more than one Campaign, Fund or Appeal, with each split containing independent gift aid qualification rules. For example, a £20 gift can be split with £10 going to an International Fund where it is not qualified for gift aid and the other £10 going to a Relief Fund which is qualified for gift aid.

We are working to provide a resolution to this issue in the coming weeks. In the meantime, if you have any split gifts which are partially qualified for gift aid, please refrain from using the online gift aid submission until a resolution is available. For alternative solutions in the interim, please see Knowledgebase solution How to process a Gift Aid Claim in The Raiser's Edge, which details how to submit using a spreadsheet or a paper based form.

For more information about this issue, refer to Knowledgebase solution: Incorrect amount included in Submit Gift Aid Claim to HMRC when claim includes split gifts (UK only). We recommend you subscribe to this solution to be notified when it has been resolved.