Our organization is developing a Ladies Giving Society. The women will pay $1,000 for this each year. I am trying to develop an online way for them to pay this $1,000 when they sign up to be a part of this. What is the best way to create a form? I was thinking a donation form but now I'm not so sure. It looks like I have…
I’m trying to create a new Gift Attribute in Raiser's Edge NXT webview to track donations designated for specific equipment. In Control Panel → Tables, the only option I found was to create a new Donor Table, so I created one called “Specified Equipment.” However, I’m unable to assign a category to the table. I expected to…
My organization is looking to create a policy document on how AI can be used in fundraising. I am curious if anyone else has a policy they would be willing to share. Thanks!
Hi Community, I’m working on a proposed BBCON 2026 session and wanted to see if any community members might be interested in sharing their real-world experience as a co-presenter. The session focuses on a challenge many of us have lived through: organizations invest heavily in software training during implementations or…
I’ve been waiting for an agent for a ½ hour so I thought I'd ask the community for assistance. I cannot figure out why soft credits donors are not listed in my constituent query. If I select recipients to have only the soft credit recipient selected for gifts with soft credits, the query is blank. If I select both to have…
Has anyone else experienced in the new Gift Batching Grid in Web View that when entering a pledge with multiple installments, the system changes the gift date to the day before the first installment?
We had an issue charging a credit card last week which had me contacting support. The team advised me re: updated SCA requirements and the need to collect the CVV number to process credit card payments in the system, replacing the cardholder’s name. Given that we are unlikely to be the only New Zealand customer affected,…
I’m curious if anyone using the Constant Contact integration would be willing to chat with me about any best practices you've discovered and share some recommendations about the choices you made when setting up the integration and how those have played out over time. I would be so grateful for 30 minutes of your time!
Hi everyone, We’re running into a situation in Raiser’s Edge and I’m curious how other shops handle it. We received a $50,000 gift from Bank of America Charitable Gift Fund (DAF), so the hard credit is on the DAF, not the individual donor. However, the gift fulfills two $25,000 planned gifts associated with the individual…
Sometimes, when a gift comes in through OLX, whether its a tribute form, or someone accidentally writes a comment when they click on the checkbox next to gift on behalf of an organization, the donor will incorrectly use the form boxes and so sometimes its easier to delete the OLX transaction and simply enter in the gift…
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Great news! We’re extending the submission deadline—but not for long. Our bbcon Call for Speakers is now open until March 12, and this is your final chance to submit your proposal to speak. Bring your ideas to the Blackbaud community and help shape conversations that matter. Submit your proposal now and, if…
March: Query and Reimagined Export in the Unified View Query is one of the most powerful tools in Raiser’s Edge NXT, helping you uncover meaningful insights, build intentional segments, and make informed decisions. We’ve recently delivered thoughtful Query enhancements like query control reports, address processing, and…
Get a friendly, fast‑paced walkthrough of Blackbaud Development Agent—your new virtual teammate built to scale personalized donor engagement. In just 20 minutes, see how the agent prioritizes donors, crafts individualized outreach, and logs every engaging interaction into Raiser's Edge NXT, helping you increase mid‑tier…
Ethical AI starts with culture: build trust, protect data, stay mission-first. AI can expand capacity in philanthropy—but only if your people and your stakeholders trust how you use it. In this thought leadership session, Michael Reardon brings a change-management lens to the ethics of introducing AI in mission-driven…
Come hang out with fellow RENXT users for an in-person meetup full of real talk, shared wins, and helpful tips. Whether you’ve got questions, cool tricks to share, or just want to connect with others who “get” the database life—we’d love to see you there! This is a no-pressure, no-sales kind of gathering. Just good…
