PayPal Now Available In Blackbaud Online Express To All US Customers

We're happy to announce that PayPal as a digital payment method is available to all Blackbaud Online Express customers in the United States. We are now focusing on international availability. We expect that all Blackbaud Online Express customers globally will have the capability to offer PayPal transactions through Blackbaud Checkout before the end of the year.


Enabling PayPal with Blackbaud Online Express for donation, event, and membership forms gives you the opportunity to:

• Offer one of the most trusted payment methods globally[1] and expand your impact by connecting with over 400 million active accounts around the world[2]
• Help create a more satisfying giving experience for donors who prefer PayPal. Organizations in the Blackbaud early adopter program found 9.6% of donor gifts came through PayPal[3]
• Seamlessly activate PayPal for your Online Express donation, registration, or membership forms and create a smooth and secure checkout experience for your donors
• Streamline operations with gift reporting and receipting in Blackbaud Raiser's Edge NXT

How do I get started?

Activating PayPal is easy. To get started, you’ll need:

1. Blackbaud Merchant Services account (active)
2. PayPal Business account
3. Blackbaud Checkout-enabled donation form

Follow these steps if you already use Blackbaud Merchant Services and have a PayPal Business account. You can be up and running within minutes!

• Set up PayPal with Blackbaud Checkout (Knowledgebase)
• Integrate PayPal and Blackbaud Online Express (22 min OnDemand webinar)

If you need to set up a new payment processing account, here's how to do this:

• Blackbaud Merchant Services (BBMS) see: How to set up or register for a Blackbaud Merchant Services (BBMS) account
• PayPal Business account: To get started, follow the instructions for setting up the integration. A "new account creation" workflow will launch if you do not already have an account.

What about Blackbaud Raiser's Edge NXT web view forms?

We expect to release PayPal integration for web view donation forms and event registration forms (available to US customers) on September 21st. Look for an announcement in this space!

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[1] Morning Consult - The 15 Most Trusted Brands Globally. March 2021. Morning Consult surveyed over 330,000 consumers across 10 international markets to provide a global view on the current state of consumer trust across brands. https://morningconsult.com/most-trusted-brands-2021/

[2] PayPal Q2:2021 Earnings call https://investor.pypl.com/home/default.aspx

[3] Blackbaud study of Blackbaud Online Express customers in the US who offered PayPal as a one-time gift option during a 12 month early adopter period that concluded in May 2021.