What's New In Raiser's Edge NXT® - September 13th

Kimberly Coughlin
Kimberly Coughlin Blackbaud Employee
Tenth Anniversary Kudos 5 Name Dropper Participant
in Blackbaud Raiser's Edge NXT® Blog
This week, Raiser's Edge NXT begins the waved roll out of the new online portal.

Help constituents stay connected with the new online portal!


You can now use Raiser’s Edge NXT to customize and manage an online portal to help constituents stay connected with your organization.

With the portal, constituents can:

  • Give one-time or scheduled gifts using a debit or credit card, or drafted from a bank account.

  • Save payment methods — or use ApplePay or Click to Pay — to avoid entering their payment information each time they give.

  • View their lifetime history of giving, including cash or checks given offline.

  • Update their name and contact info to keep your organization’s records up-to-date.

Before constituents can use the portal, an admin must configure settings in Raiser’s Edge NXT, such as giving options, custom branding, and support contact information. After you roll out the portal to your supporters, admins can manage user account access and troubleshoot sign-up issues. They can also manage updates to name and contact information submitted by users.

For more information about how to set up the portal and app and roll them out to your supporters, see Get Started With the Portal.

Comments

  • Jennifer Vincent
    Jennifer Vincent
    Eighth Anniversary Kudos 3 Name Dropper Participant

    I can't wait to give this a try!

  • Stacy Evans
    Stacy Evans
    Sixth Anniversary Kudos 2 Name Dropper Participant

    This is great and I'm in agreement that it keeps the donors engaged.

  • Barbara Kunkel
    Barbara Kunkel
    Kudos 5 Fourth Anniversary Name Dropper Participant

    This is another major step towards increasing the donor customer experience with the organization.

  • Dan Snyder
    Dan Snyder Community All-Star
    Tenth Anniversary Kudos 5 bbcon 2025 Attendee Badge PowerUp Challenge: Product Update Briefing Feedback Task 3

    Wow, looking forward to exploring this when we get access!

  • Karen Cotter
    Karen Cotter
    Fifth Anniversary Facilitator 1

    Does this allow the donor to change the amount of their recurring gift?

  • Justin Muratore
    Justin Muratore
    Tenth Anniversary Participant Facilitator 1 Loyalty Badge

    Hi Karen! Thanks for your message. Recurring gift amendments are not part of this initial release. However, this capability is one we are actively working on and is targeted to release by mid-November.

  • Kevin Hardy
    Kevin Hardy
    Ninth Anniversary Kudos 2 Name Dropper Facilitator 1

    Glad to see something like this rolling out!

    Will developers be able to create Sky Add-ins for the portal?

    I imagine RENXT clients might want to create custom content based off of the logged in user's constituent_id if possible!

  • Lacey Kruger
    Lacey Kruger Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    Excellent question, Kevin. Similar to below, this is not part of our initial release, however, we have built Portal with extensibility top-of-mind and hope to enable it for Sky Add-ins in a future release.

  • Keith Wilson
    Keith Wilson Community All-Star
    Seventh Anniversary Kudos 5 Name Dropper Participant

    I'm also looking forward to exploring this feature! Thank you!!!

  • Allen Rogers
    Allen Rogers
    Sixth Anniversary Participant Facilitator 1 Blackbaud Certified

    A possible place for endowment reports to be viewed?

  • Lacey Kruger
    Lacey Kruger Blackbaud Employee
    Tenth Anniversary Kudos 2 Name Dropper Participant

    Thanks for your question, Allen. Endowment reports aren't part of current portal functionality but could be something added in the future, especially with the extensibility work we're doing to enable Sky Add-ins.

  • Gloria Manzenberger
    Gloria Manzenberger
    Fourth Anniversary Participant Facilitator 1 Blackbaud Certified

    Is there going to be an additional fee to use the portal?

  • Kimberly Coughlin
    Kimberly Coughlin Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Hi Gloria - Great question! There is no additional fee to use the portal. It's included with Raiser's Edge NXT.

  • Wynter Dait
    Wynter Dait
    Third Anniversary Facilitator 1

    Will constituents have the ability to designate where their gift is directed?

  • Kimberly Coughlin
    Kimberly Coughlin Blackbaud Employee
    Tenth Anniversary Kudos 5 Name Dropper Participant

    Hi Wynter - Yes, if you select multiple designation funds when you set up the donation form, then donors can choose the ones to support.

  • Beth Elliott
    Beth Elliott
    Facilitator 1

    nbi gov I couldn’t put this blog post down! The engaging style and practical insights made it such an enjoyable read. Looking forward to discovering more.

Categories