What's New In Raiser's Edge NXT® - September 13th

Published

This week, Raiser's Edge NXT begins the waved roll out of the new online portal.

Help constituents stay connected with the new online portal!

You can now use Raiser’s Edge NXT to customize and manage an online portal to help constituents stay connected with your organization.

With the portal, constituents can:

Give one-time or scheduled gifts using a debit or credit card, or drafted from a bank account.
Save payment methods — or use ApplePay or Click to Pay — to avoid entering their payment information each time they give.
View their lifetime history of giving, including cash or checks given offline.
Update their name and contact info to keep your organization’s records up-to-date.

Before constituents can use the portal, an admin must configure settings in Raiser’s Edge NXT, such as giving options, custom branding, and support contact information. After you roll out the portal to your supporters, admins can manage user account access and troubleshoot sign-up issues. They can also manage updates to name and contact information submitted by users.

For more information about how to set up the portal and app and roll them out to your supporters, see Get Started With the Portal.

News Blackbaud Raiser's Edge NXT® Blog 09/13/2022 4:00pm EDT

Added by Kimberly Coughlin

10 Comments

Wynter Dait Oct '22

Will constituents have the ability to designate where their gift is directed?

Kimberly Coughlin Oct '22

Hi Wynter - Yes, if you select multiple designation funds when you set up the donation form, then donors can choose the ones to support.

Gloria Manzenberger Sep '22

Is there going to be an additional fee to use the portal?

Kimberly Coughlin Oct '22

Hi Gloria - Great question! There is no additional fee to use the portal. It's included with Raiser's Edge NXT.

Allen Rogers Sep '22

A possible place for endowment reports to be viewed?

Lacey Kruger Sep '22

Thanks for your question, Allen. Endowment reports aren't part of current portal functionality but could be something added in the future, especially with the extensibility work we're doing to enable Sky Add-ins.

Keith Wilson Sep '22

I'm also looking forward to exploring this feature! Thank you!!!

Kevin Hardy Sep '22

Glad to see something like this rolling out!

Will developers be able to create Sky Add-ins for the portal?

I imagine RENXT clients might want to create custom content based off of the logged in user's constituent_id if possible!

Lacey Kruger Sep '22

Excellent question, Kevin. Similar to below, this is not part of our initial release, however, we have built Portal with extensibility top-of-mind and hope to enable it for Sky Add-ins in a future release.

Karen Cotter Sep '22

Does this allow the donor to change the amount of their recurring gift?

Justin Muratore Sep '22

Hi Karen! Thanks for your message. Recurring gift amendments are not part of this initial release. However, this capability is one we are actively working on and is targeted to release by mid-November.

Dan Snyder Sep '22

Wow, looking forward to exploring this when we get access!

Barbara Kunkel Sep '22

This is another major step towards increasing the donor customer experience with the organization.

Stacy Evans Sep '22

This is great and I'm in agreement that it keeps the donors engaged.

Jennifer Vincent Sep '22

I can't wait to give this a try!