What's New In Raiser's Edge NXT® - September 20th

This week, Raiser's Edge NXT announces that donor cover and Complete Cover™ are now generally available for customers in the US and Canada. Also, Patch 29 started releasing in database view. Reduce online transaction fees with donor cover and Complete Cover (now generally available in the US and Canada)

To bring more revenue to your mission, you can now configure Raiser's Edge NXT forms so your supporters or Blackbaud cover the online transaction fees. These new options are available when your organisation uses Blackbaud Merchant Services to process payments.

• Donor cover — Enables donors to pay the fixed fee amount which is presented during checkout for one-time donations of any size.

  Note: Donor cover is currently only available for donation forms. In an upcoming release, it will also be available for online registration forms.

• Complete Cover — Blackbaud pays 100% of your online transaction fees for one-time donations or registrations (up to $3,000) given through every Complete Cover enabled form. In exchange, we ask supporters to give an additional amount towards Blackbaud’s service. For some customers, this option is enabled by default on existing donation forms. It is not turned on by default on registration forms.

  Note: Currently, Complete Cover only supports credit card payments. In an upcoming release, donors and registrants will also have the options to use payment wallets, Paypal, and Venmo.

To learn how to manage these settings, see Blackbaud Payment Processing Fees.

Patch 29


Patch 29 recently began releasing in database view. To learn about the fixes included in it, see this Knowledgebase article.