What's New In Blackbaud Raiser's Edge NXT® — December 5th

Here are the latest changes in Blackbaud Raiser's Edge NXT® for December 5th, 2023.
  • Action list improvements (for some of you)
  • Permanently dismiss candidates (for some of you)
  • More support for international phone numbers and addresses on event registrant forms (for those in the US)
  • Edit individual gift tax details from the web view (for those in the UK)
Action list improvements (for some of you)

To help you better query your data, we addressed multiple requests submitted through the idea bank and improved action lists.



From Lists, Actions and Fundraising, Work, Actions, you can now:
  • Use custom fields as columns and filters.

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  • Use Location, Priority, and System record ID as columns and filters. You can also use Constituent status as a filter.

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  • Sort lists by multiple columns and select the sort order for each column.

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  • Include System record ID in exports.

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  • Further refine list filters with the new All of these values, Any of these values, None of these values, No value, and Any value operators.

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Permanently dismiss candidates (for some of you)

Now, you can permanently dismiss candidates from the Untapped candidates list. This allows you to focus on finding new prospects to qualify and assign to fundraisers, rather than re-evaluating prospects repeatedly. Use this option for candidates who should not be assigned to a fundraiser. For example, this option makes sense for prospects in permanent stewardship who have indicated they are no longer willing to give.



Permanently dismissed candidates are placed in the Disqualified prospects list, so if their circumstances change, you can still access their information and qualify and assign them.



For details, see Disqualified prospects.



More support for international phone numbers and addresses on event registrant forms (for those in the US)

To capture contact information for constituents around the globe, we now offer more support for international phone numbers and addresses on event registrant forms.



For more information, see Registrant Details.



Edit individual gift tax details from the web view (for those in the UK)

To improve how you manage Gift Aid tax details, you can now edit them for individual gifts.



To edit the tax details for a specific gift, from the gift record, under Gift Aid, select Edit. You can change the qualification status, apply gift aid rules, and manually enter a Claim number, as required.



For more information, see Gift Aid.

Comments

  • Karen Diener
    Karen Diener Community All-Star
    Tenth Anniversary Kudos 5 First Reply Name Dropper

    Could you please confirm that Untapped Candidates is ONLY available if you have paid for for the additional Prospect Insights functionality? I think it is important be transparent when communicating that in “What's New" posts.

    Thank you!

    Karen

  • You are promoting that the event form has been updated for international addresses…but you can still only offer the country for US. We have constituents all over the world and need to be able to know what country they live in. This is possible in the web donation form.

    (Also…the event form still doesn't allow you to include a graphic or picture…also possible in the donation form)

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    Hi @Carolyn Copp thank you for reaching out!

    The note about (for those in the US) is in regards to Event Registration Forms only being available to US customers. For US customers using Event Registration Forms, you can now collect addresses from registrants from any country. We default the form to your organization's country, but registrants can change it. Here is an example screenshot:

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    For organization's outside the US, we're working to deliver Event Registration Forms to them in the first half of 2024.

    Please let us know if you have any additional questions!

  • Alyssa Maslankowski
    Alyssa Maslankowski Blackbaud Employee
    Tenth Anniversary Kudos 4 Participant Facilitator 1

    Hi, Karen! Thanks for your comment. You're correct, this feature is available to those who have purchased Propsect Insights or Prospect Insights Pro.

  • @Kimberly Hammer thanks so miuch…this is very important…however, I was fooled when I looked at it and didn't realize that I could select my country…can you add to the field name and say Select Country instead of just country?

  • Christine Robertson
    Christine Robertson Community All-Star
    Kudos 5 Name Dropper Participant First Anniversary

    I'm glad to see these options for Gift Aid - I know that will be huge for those in the UK!

  • Alyssa Maslankowski
    Alyssa Maslankowski Blackbaud Employee
    Tenth Anniversary Kudos 4 Participant Facilitator 1

    Thanks so much, Christine!

  • Kimberly Hammer
    Kimberly Hammer Blackbaud Employee
    Tenth Anniversary Kudos 1 Name Dropper Participant

    @Carolyn Copp Thanks for this feedback. I will look into this and see what we can do to make it more obvious that constituents can change the Country now.