Blackbaud Raiser's Edge NXT®: A Year of Progress in Online Giving

This past year was one of innovation, collaboration, and empowerment. We saw a major transformation in online giving capabilities available to Raiser's Edge NXT customers in 2023. This blog post summarizes these new capabilities, designed to help you raise more, more easily and to simplify your daily workflows. If you have not explored the new online giving innovations within Raiser's Edge NXT's web view lately, it's time to take another look! Here's a summary of the enhancements that came your way in 2023.

Giving can feel great:



Our goal with online giving innovations in Raiser's Edge NXT is to prioritize the donor experience. These features empower donors to give more easily and to have more control of their giving relationship with your organization.

• Optimized Form launched for early adopters!
• New online portal helps constituents stay connected and manage recurring gifts.
• Additional payment methods, such as PayPal and ApplePay.
• Designation Search, allowing donors to search and select preferred funds.
• Ability to re-label funds with friendly names to better connect with donors.

Raising more ​can be easy​:



Your donors are on-the-go and use mobile more often than ever before. That's why we built Blackbaud Donation Forms with a mobile-first tenet. We also strived to make it easier for you to create donation forms that convert at higher rates, encourage recurring giving, and offer you more insights into giving behavior.

• Donation form QR code support to reach mobile donors on-the-go.
• Recurring gift upsell and branding to encourage donor sustainment.
• Transaction fee cover options for recurring gifts.
• Optional recurring gift end date for donation forms.
• Performance insights to review gifts over time as they are received.
• Goal meters and metrics sourced directly by a donation form.

Simplifying daily work ​can save you time​:



We heard you loud and clear that streamlining back-office gift management tasks is a priority. Features released last year help ensure ease of data flow, simplify your daily tasks, and free up your time to focus on higher value opportunities to engage with your supporters.​

• Bulk convert of manual recurring gifts to process automatically (saving you time and money)
• Enhanced donation notifications to facilitate follow-up and gratitude.
• Enhanced receipting management with automation and templates.
• Giving statements and pledge enhancements in portal.
• Send receipts from donation forms.
• Optimized Form enhancements (including features like cropping images on branding cards).
• URL attribute pass-through for designation, appeal, and campaign.URL pass-through for designation, appeal, and campaign

Read more about all of these features.



What's Ahead in 2024?



These advancements have enabled many of you to raise more with higher conversion rates and increased recurring giving. Look for much more innovation in 2024 as we add capabilities to minimize duplicate constituent data, introduce more ways to give, and enable in-app analytics to help you measure success and more quickly modify strategies to improve fundraising results.



None of these advancements would have been possible without your feedback and the invaluable collaboration of members of this community. Thank you!



Warm regards,



Blackbaud's Online Giving Product Management Team