Altru 4.2 Release: Get Ahead of the Game and Install the Workstation Component on Your POS Workstations Today!

In the Altru 4.2 release on April 14 and 16, a new version of the ActiveX Control add-on for Internet Explorer will be required to print sales receipts and tickets. Follow the instructions below to install the new interface prior to the April 14 release to avoid disruptions to your front desk sales. Do not apply this update to any workstation used for batch printing. These workstations will need to be upgraded after the 4.2 update.

This Workstation Interface must be updated due to new functionality to enable customized ticket designs. We will provide more about this enhancement as we get closer to the release.

The updated interface is compatible with the current version of Altru (v4.1), so you need not wait until the next release to perform the update. Please follow the steps below as soon as possible to avoid interrupting the sales document printing process.

Installing the files will take approximately 15 seconds per workstation.

Do the following on each of your point of sale workstations:
Note: Backoffice workstations that do not print tickets or receipts do not need to be updated. Be sure to login to the workstation with local Admin rights in order to complete the installation.

1. Download these files to the desktop of the computer.
2. Double click the Blackbaud.AppFx.Programming.WebShellWorkstation file.
3. Follow the prompts to install the workstation interface on the machine.
4. Repeat steps 1-3 on all point of sale workstations.

Please let us know if you have any questions.