New Features Coming this Month
Published
In a few days, you'll find new features included in your Altru™ subscription designed to increase efficiency and add functionality. Visit the Altru New Features page to get all the information and guidance you need to begin using the new features right away.
The theme of this release is training and ticket printing! Here are some highlights:
Warning:
these instructions
Installing the files will take approximately 15 seconds per work station.
We are thrilled to release this new functionality to you and always welcome your feedback.
The theme of this release is training and ticket printing! Here are some highlights:
Walkthroughs: Have you ever forgotten how to complete a task in Altru that you haven’t done in a while? Or wanted to learn a new task, but weren’t sure of the right steps? With a click of a button, our new walkthrough feature will guide you step-by-step through tasks, directly in the product. Altru release 4.2 includes walkthroughs for over 30 tasks, and more are on their way! Walkthroughs are accessible from the help panel and also from special launchers placed throughout Altru, near the tasks you might be attempting to complete – just look for the green man icon!
- Custom Ticket Templates: You can now customize ticket document templates in a vector graphics software program. This allows you to both change the layout of an existing default ticket template and design a completely new template in Scalable Vector Graphics (.svg) files. This change also provides faster printing, helping you move customers through the ticket lines faster!
Warning:
- To avoid disruptions in printing sales receipts and tickets, you must update the ActiveX Control add-on for Internet Explorer on the Blackbaud Altru Workstation Interface. Please follow
these instructions
- . However, please wait to update workstations used for batch printing until after the 4.2 upgrade.
Installing the files will take approximately 15 seconds per work station.
- Credit Card Receipts: To help you save time and resources, Altru no longer automatically prints the extra credit card copy for credit card payments. Instead, Altru will print the signature copy for your records and the itemized copy for guests, with an option to reprint either receipt from the sales order.
We are thrilled to release this new functionality to you and always welcome your feedback.
News
ARCHIVED | Blackbaud Altru® Tips and Tricks
04/24/2015 9:00am EDT
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