Parent Portal URL Updates

Published

With the Smart Tuition rebrand to Blackbaud Tuition Management, we have another new update to this project that we'd like to share.

We have been working through rebranding the Smart Tuition product to Blackbaud Tuition Management over the last several months and we have an exciting new update to this project. We are changing the Parent site and Charter Parent site URLs to align with the new rebranding. We have updated these site URLs as follows:

Parent.smarttuition.com is now parent.blackbaud.school
Parent.smartforcharter.com is now charterparent.blackbaud.school

We have had an in-product notification about this update on the Parent site to alert parents to this upcoming URL change and have Parent and Charter Parent FAQs which can be provided to parents to answer any common questions or concerns they may have about this update. There will be no SSO disruption if your school has an SSO through their Resource Board. Please note: Parents will either need to remember their password to login or they will need to reset it.

That's it for this week, we hope you enjoyed the blog double helping. It's going to have to hold you over as we're taking the next week off from new posts since it's Thanksgiving here in the US. Fear not though, we have plenty more planned as we approach the end of 2021, so make sure to come back on November 30 for more content. Have a great holiday everyone, and we'll see you at the end of the month.

News Blackbaud K-12 Solutions™ Blog 11/18/2021 9:00am EST

Added by Derek Nichols

3 Comments

Judy Baccile Dec '21

Any update on the parent site URL change? We would like to give our families a heads up and a change date.

Derek Nichols Dec '21

No definitive date yet, but we're hoping by the end of the year. Keep an eye out on the release letters in the upcoming weeks.

James Morris Nov '21

Will this impact the way Single-Sign on (SSO) works from a resource board tile? I assume Blackbaud will update the link on the back end.

Derek Nichols Nov '21

There will be no disruption to an SSO on the Resource board.

Judy Baccile Nov '21

What is the effective date for the parent site URL change?

Derek Nichols Nov '21

Nothing official, official yet but tentatively 12/1. It could shift, so don't hold me to that or anything :)