Blackbaud ID MFA Requirement For Blackbaud Tuition Management™ And Blackbaud Financial Aid Management™

We have an important announcement about an upcoming multi-factor authentication (MFA) requirement for school users accessing Blackbaud Tuition Management™ and Blackbaud Financial Aid Management.™At Blackbaud, we take the protection of your data very seriously, and we understand that the confidentiality, integrity, and availability of your data is vital to your organization.



Beginning in October, Blackbaud will require school users accessing Tuition Management and Financial Aid Management to enable multi-factor authentication (MFA) on their Blackbaud ID accounts.



What is MFA and why is Blackbaud requiring it?



Multi-factor authentication (MFA) requires a user to successfully enter two or more factors to prove their identity when signing in to gain access to your solution and data. In addition to their Blackbaud ID username and password, users will be required to enter a unique, time-based, one-time code accessed on a secondary device.



We are proactively making this change, following industry-standard security measures, to help safeguard your organization and your data.



When is this happening?



Blackbaud will begin to require MFA for school users accessing Tuition Management and Financial Aid Management in October 2023.

Users can act now and enable MFA on their Blackbaud ID ahead of the October requirement.



Who is impacted?



School employees and administrators accessing the following sites:

• Tuition Management school site: https://tuition.blackbaud.school
• Financial Aid Management school site: https://financialaid.blackbaud.school

Who is exempt?



Payers and parents/guardians accessing the Tuition Management and Financial Aid Management parent sites are not impacted by this change.



Additionally, school users who authenticate via Single Sign-on (SSO), Sign in with Google, or Sign in with Apple are not impacted by this MFA requirement. Blackbaud recommends establishing an SSO connection with your Identity Provider for easier management of your users, for the optimal login experience, and to avoid the MFA requirement.



Where can I find more information?



To help your organization prepare, we have created this Knowledgebase article.



Thank you for your partnership.