Save time today & Chat Support a try!
Published
Need to reach a Financial Edge NXT Support Analyst for assistance but you don’t have time to call Support? Chat Support is the way to go!
We are ready to troubleshoot and assist in any way we can. Even if you just want an update on an existing case or have questions regarding the new features, you can find the answers with Chat.
You can start your chat session while also completing other tasks. A case is created to document every chat session, so just like with Financial Edge NXT Phone Support, and you can access this information in Case Central.
Chat Support for The Financial Edge NXT is available Monday through Thursday from 8:30 a.m. to 8:00 p.m. ET and Friday from 9:00 a.m. to 8:00 p.m. ET.
You can quickly access Chat Support by clicking the question mark in the upper right corner and the Chat option is available in the lower left corner.
We are ready to troubleshoot and assist in any way we can. Even if you just want an update on an existing case or have questions regarding the new features, you can find the answers with Chat.
You can start your chat session while also completing other tasks. A case is created to document every chat session, so just like with Financial Edge NXT Phone Support, and you can access this information in Case Central.
Chat Support for The Financial Edge NXT is available Monday through Thursday from 8:30 a.m. to 8:00 p.m. ET and Friday from 9:00 a.m. to 8:00 p.m. ET.
You can quickly access Chat Support by clicking the question mark in the upper right corner and the Chat option is available in the lower left corner.
News
Blackbaud Financial Edge NXT® Blog
05/15/2015 7:00am EDT
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