Are there fees with using payment assistant? Everything seems to point to no, but with an AI chat box it told me otherwise? Which is correct?
I have been renumbering bank drafts to match them as needed. Some have been posted, others are still waiting to post. I was renumbering them in web view, under the bank account's option. But I got kicked out of web view after a few hours of work. When I restarted my browser and logged back in, it only lets me renumber…
Thank you to everyone who joined us for our Tax Season webinars! For anyone who missed them, you can find the recordings here: December's webinar on preparing for tax season January's webinar on processing 1099s in Aatrix During our webinars, we had a couple frequently asked questions. We've compiled the answers here: How…
I am trying to build my first custom insight and need to use non-financial data for it. I am looking to calculate our costs per unit using metrics such as miles, passengers, service units, etc…. I am having some difficulty figuring out the best way to load this "unit" data into Blackbaud and retrieving it into the insight.…
I have searched help and knowledge for how to print an invoice in FE NXT as Database will expire in February and cannot locate exactly what I am looking for. Can I get a live meeting to demonstrate how to print invoice in FE NXT? Thank You.
Hi I submitted a credit card transaction for approval, but I was not included in the approver rule group at the time. I have since added myself to the group, however the approver is still unable to see the transaction. Do I need to recall and resubmit it? Thanks
This might be a minor issue but it is one I am having a hard time fixing. When I generate my 1099 Activity Report for 2025, it is printing in landscape and not showing the total amount of the 1099's. I have it set as portrait and I generate the report as a PDF. In order to get the total amount of 1099's I have to generate…
Estimated read time: 15-20 minutes At Blackbaud, we understand that your nonprofit's financial operations play a vital role in achieving your mission. Managing those processes isn’t just about compliance and efficiency—it’s about making an impact in your community. During the November Financial Edge NXT Product Update…
Hi Does the user need to use the multi factor authentication to login Blackbaud every time? what authentication app the user can use for the login? Thanks
For the past two days, our organization has had the problem where we would click "Generate" on a report and the report would never generate. The blue box would pop up saying the report would generate, but it never would. The reason is, there is an error in the date range. If a column is set to start This Fiscal Year,…
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Summary: bbcon Call for Speakers is now open and we’re looking speakers to share your expertise and insights with the Blackbaud Community! Hi Blackbaud Community, Are you ready to inspire, connect, and make an impact? We’re thrilled to announce that our bbcon 2026 Call for Speakers is officially open! This year, bbcon—the…