Preparing Your Site Administrators For Single Sign-On
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As we get closer to the introduction of Blackbaud ID and our new Single-Sign On functionality (coming in October!), we want to continue our communication efforts to help ensure all Altru sites are fully prepared for these login changes. If you missed our initial blog post around this topic, you can go back and read through it here.
Today we want to highlight the Blackbaud.com Site Administrator and how to update this contact for your site if needed. In our Blackbaud ID Early Adopter Program, some organizations had questions around Site Administrators as they prepared for the update.
As explained previously, your Site Administrator plays an essential role in ensuring your site’s transition to Single Sign-On is as smooth as possible. After SSO is enabled, the login process will change, and all users will enter their Blackbaud.com credentials to access Altru going forward. The Site Administrator is responsible for making sure all users have Blackbaud.com accounts setup in advance. If you need to determine who is listed as your organization’s site administrator(s), you can follow the steps in this KB article to find out. Or, if you need to become a Site Administrator for your organization, we have instructions on how to do this too. The exact steps depend on whether or not you already have an active site administrator listed for your organization, but either way, the process is laid out for you here.
You may also want to read through our Site Administrator Summary on Blackbaud.com if you’re unfamiliar with the role. This page includes a rundown of all the various tasks this role is responsible for and helpful instructions on how to invite new users. The invitation steps are relatively simple (it is a two-step process) but taking these actions in advance will minimize the work you need to do after Single Sign-On is released.
If you haven’t already, be sure to subscribe to Altru Announcements to stay up-to-date on all things SSO. We will be posting additional announcements, blogs and more as we get closer to the release!
Today we want to highlight the Blackbaud.com Site Administrator and how to update this contact for your site if needed. In our Blackbaud ID Early Adopter Program, some organizations had questions around Site Administrators as they prepared for the update.
As explained previously, your Site Administrator plays an essential role in ensuring your site’s transition to Single Sign-On is as smooth as possible. After SSO is enabled, the login process will change, and all users will enter their Blackbaud.com credentials to access Altru going forward. The Site Administrator is responsible for making sure all users have Blackbaud.com accounts setup in advance. If you need to determine who is listed as your organization’s site administrator(s), you can follow the steps in this KB article to find out. Or, if you need to become a Site Administrator for your organization, we have instructions on how to do this too. The exact steps depend on whether or not you already have an active site administrator listed for your organization, but either way, the process is laid out for you here.
You may also want to read through our Site Administrator Summary on Blackbaud.com if you’re unfamiliar with the role. This page includes a rundown of all the various tasks this role is responsible for and helpful instructions on how to invite new users. The invitation steps are relatively simple (it is a two-step process) but taking these actions in advance will minimize the work you need to do after Single Sign-On is released.
If you haven’t already, be sure to subscribe to Altru Announcements to stay up-to-date on all things SSO. We will be posting additional announcements, blogs and more as we get closer to the release!
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Blackbaud Altru® Blog
08/02/2017 12:20pm EDT
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- The credentials for Altru Sandbox will change once Single Sign-On is implemented. Our team will be managing this and will update Knowledgebase (https://kb.blackbaud.com/articles/Article/64336) as soon as they are changed.
- Once SSO is turned on for your organization, the only way to log in to your database will be with a Blackbaud ID (or Google Auth if you choose to authenticate that way). In other words, yes, it will all switch over at once.
- Yes, now that users will be logging in with Blackbaud ID, the date/time of last login activity will be tracked.
Hope that helps!
April, all users who need to access Altru will need to login using either Blackbaud ID or Google Authentication. For seasonal or temporary employees, we still recommend that each user have an individual login. There are no security ramifications if you have them sign up with their personal email addresses and associate them with your site ID on Blackbaud.com. Once they leave, you can disable the user in Altru and remove them from your site ID on Blackbaud.com. If/when they return, you can easily mark them active again in Altru and re-associate them on Blackbaud.com.
However, while we advise against it, if you create a shared email address and password, we recommend that every time a temporary employee, volunteer, etc. separates from your organization, you should change the password for that Blackbaud ID.
How will we log into the sandbox Altru system once SSO is implemented?
Will there be any period of time when users can log in either with SSO or their Altru credentials? Or will it all switch over at once on a certain day?
When users log in to Altru through SSO, will these dates and times be recorded so we can see how recently different users have accessed Altru?
https://www.screencast.com/t/jHTmqBV9pl
In regards to using your Google account - you'll still be able to login this way and can link your Altru user to your existing account. However, Google authentication doesn't work with Odata. So if your organization uses (or intends to use) Odata, you should either create a dedicated Odata user or plan on linking a Blackbaud ID.