Stay in the know and up-to-date on what's happening in the Blackbaud Community.

Extended Online Chat Support Hours!

That's right! As of today, May 1, 2014, chat hours for the following products is now Monday through Thursday 8:30 a.m. - 8:00 p.m. ET and Friday 9:00 a.m. - 8:00 p.m. ET:


  • Blackbaud NetCommunity
  • Blackbaud Sphere
  • eTapestry
  • Hosting
  • Payment Services



  • Student Billing
  • The Education Edge
  • The Financial Edge
  • The Raiser’s Edge


Note: Chat for Altru and Blackbaud CRM is available Monday through Friday from 9:00 a.m. to 5:00 p.m. ET.

Haven't tried chat or not sure it's for you? Check out our Chat Support FAQs or jump right in and chat with a Support analyst now.

Already an avid chatter? Share your experiences with others in the comments below.

Happy Chatting!
Posted by Jennifer Palawasta on May 1, 2014 8:09 AM America/New_York

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