Action Needed For Customers Who Self-Host Raiser's Edge
If your organization self-hosts Blackbaud applications – such as Blackbaud NetCommunity™, Blackbaud Internet Solutions™, Blackbaud CRM™, or Raiser's Edge™ – and uses Internet Protocol (IP) address-based firewall rules, you must allow all traffic from the IP addresses used by Section.IO below. They are a third-party service utilized by Blackbaud for networking purposes. The following CIDRs (IP ranges) must be allowed:
18.104.22.168/22 (22.214.171.124 - 126.96.36.199)
Allowing these new IP addresses will avoid a disruption in your payment processing service.
If your Blackbaud applications are all hosted by Blackbaud, no action is required. Additionally, self-hosted customers who use hostname-based firewall rules do not need to take action.
For more information, please review Knowledgebase article KB 50865. If you have any questions, please contact Customer Support.