Action Needed For Customers Who Self-Host Raiser's Edge
Published
On October 5 between 10 and 11 p.m. Eastern, Blackbaud will make a change to enhance the security of the Blackbaud Payment Service™ that requires your attention. This change will impact the IP addresses associated with Blackbaud Payment Service™, and updates are required for self-hosted customers to avoid disrupting your payment processing.
If your organization self-hosts Blackbaud applications – such as Blackbaud NetCommunity™, Blackbaud Internet Solutions™, Blackbaud CRM™, or Raiser's Edge™ – and uses Internet Protocol (IP) address-based firewall rules, you must allow all traffic from the IP addresses used by Section.IO below. They are a third-party service utilized by Blackbaud for networking purposes. The following CIDRs (IP ranges) must be allowed:
.
Allowing these new IP addresses will avoid a disruption in your payment processing service.
If your Blackbaud applications are all hosted by Blackbaud, no action is required. Additionally, self-hosted customers who use hostname-based firewall rules do not need to take action.
For more information, please review Knowledgebase article KB 50865. If you have any questions, please contact Customer Support.
If your organization self-hosts Blackbaud applications – such as Blackbaud NetCommunity™, Blackbaud Internet Solutions™, Blackbaud CRM™, or Raiser's Edge™ – and uses Internet Protocol (IP) address-based firewall rules, you must allow all traffic from the IP addresses used by Section.IO below. They are a third-party service utilized by Blackbaud for networking purposes. The following CIDRs (IP ranges) must be allowed:
.
207.120.32.0/20 (207.120.32.0 - 207.120.47.255)
209.160.100.0/22 (209.160.100.0 - 209.160.103.255)
209.160.100.0/22 (209.160.100.0 - 209.160.103.255)
Allowing these new IP addresses will avoid a disruption in your payment processing service.
If your Blackbaud applications are all hosted by Blackbaud, no action is required. Additionally, self-hosted customers who use hostname-based firewall rules do not need to take action.
For more information, please review Knowledgebase article KB 50865. If you have any questions, please contact Customer Support.
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Raiser's Edge® Blog
09/23/2021 3:00pm EDT
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