Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
Has anyone added new columns to the Plan Outline grid under Prospects > Major Giving Setup > Plan Outlines? It is delivered but wondering if anyone has customized or modified the delivered?
We are excited to announce the latest Blackbaud CRM SKY UX Modernization release. This release builds on our initial launch on May 26, 2026, and brings additional high-value Blackbaud CRM capabilities into the modern SKY UX experience. The focus of this release is to further expand functionality, improve feature parity…
Expedited Giving enables U.S. organizations to get donations 90-99% faster from many corporate and employee donors! This new feature is powered through our YourCause solutions, and accessed through the Blackbaud Verified Network. YourCause is Blackbaud’s solution that powers employee giving, volunteering, and corporate…
I was interested to learn what policy others use to designate the target vs. source record when merging duplicates. We have a lot of membership transactions, so currently we look to the active membership to determine the target. For example, if record A had 30 years' giving history and record B only just appeared when…
Hi all, I've just edited the properties of our constituent interaction datalist so that it will display the Constituent Interaction View Form when a user clicks on an interaction in the datalist, by setting the ViewDataForm property. However, this now generates an error when we click on an "interaction" that's actually a…
We have now released version 4.0 SP43 (4.0.186.4302), and it is available for download here. If Blackbaud hosts your database, please use the CRM Cloud Portal to self-deploy the hotfix to your lower environments. To deploy to production, file a request with Support. This service pack contains: Blackbaud Enterprise…
Last week, I had the opportunity to host our latest InsideTrack session focused on AI-powered intelligence in Blackbaud CRM. The goal of this session was simple: give our customers a clear view into where AI is today, how we’re embedding it into fundraising workflows, and what it means for their teams moving forward. As…
As nonprofits navigate increasing data complexity, rising expectations for insight, and the growing role of AI, enterprise fundraising teams are rethinking how they operate—and how Blackbaud CRM supports that work. At bbcon, the Blackbaud CRM track brings these conversations together. Across sessions, you’ll hear how…
I've been working on trying to create a gift form that doesn't live on a BBIS page. For now, I'm testing this on my BBIS Server but in a normal HTML file and I have it mostly working. The example on the BB web site is pretty awful, and uses AngularJS which is a pretty worthless example at this point. It also isn't even…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on June 24, 2026 If you have already registered for prior meetings no need to register…
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