Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
We deployed our new giving form at the University of Cincinnati Foundation back in June but want to follow that up with a survey to find out if there's any pain points with it or even compliments regarding the improvements we've made to it. Does anyone have any recommendations for a solution we could use to gather…
Dear all, Does anyone know whether it's possible, and, if so, how, to import Payments for Recurring Gifts into BBCRM from a CSV file, with Authorization Codes? We had a big problem with BBMS today, where it initially rejected thousands of RG payments, so they were deleted from our scheduled payments batch, then later it…
Hi there, According to my NXT chatbot, gift adjustment records aren't necessarily going to be transferred to NXT once the migration to unified view is complete. We're still using DBV for gift entry until membership is fully functional in NXT, and you can't see any adjustments made in DBV when looking in NXT. Does anyone…
Blackbaud CRM teams are being asked to find new efficiencies in how advancement work gets done and some of the most compelling content at bbdevdays 2026 focused on extending Blackbaud CRM through automation, integrations, analytics, and artificial intelligence. Whether you're a CRM administrator, database manager,…
As nonprofits navigate increasing data complexity, rising expectations for insight, and the growing role of AI, enterprise fundraising teams are rethinking how they operate—and how Blackbaud CRM supports that work. At bbcon 2026, the Blackbaud CRM track brings these conversations together through customer-led stories,…
Recently, we released an update to the Cloud Portal - for customers hosted in Blackbaud Cloud Operations - that enabled customers to rotate the SQL read-only credentials when required. Passwords for the SQL read-only connection will still be automatically updated on the Sunday before expiration, but to update this before…
We’re making it easier than ever to build smarter workflows and better reporting by bringing the Power Platform Regional Workshop to a location near you. These workshops feature two parallel, two-day tracks—so you can focus on the tools most relevant to your work. Each track is designed to help you build practical…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on July 29, 2026 If you have already registered for prior meetings no need to register…
We are transitioning from Ellucian Advance to Blackbaud CRM, and one of the major hurdles for our gift processors during training has been learning the different terms being used to describe the same things. If you previously used Ellucian Advance and had the same issue, are there any resources you could share? If there's…
Blackbaud’s latest online giving feature nudges donors to complete a donation, helping your organization improve form completion and capture more intended gifts. Donors may begin a gift with every intention of completing it, but distractions, interruptions, or uncertainty can cause them to leave before finishing. Abandoned…
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