Connect with other Blackbaud customers, discuss best practices, and get Blackbaud product updates.
I just switched to batching in the web view from the database view. Is there any way to change the configuration of the batch number so it doesn't have the "GFT-Year" prefix? I'd prefer to just continue the numbering system I had in database view without manually adding the batch number each time.
We’re making it easier than ever to build smarter workflows and better reporting by bringing the Power Platform Regional Workshop to a location near you. These workshops feature two parallel, two-day tracks—so you can focus on the tools most relevant to your work. Each track is designed to help you build practical…
We're reviving an old project to execute a bulk download of constituent attachments that we haven't worked on for about 5 years. It is being implemented as a business process that amalgamates the attachments (based on a constituent selection) into a zip file that is then exported to a mapped drive. Everything works in my…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on July 29, 2026 If you have already registered for prior meetings no need to register…
We are transitioning from Ellucian Advance to Blackbaud CRM, and one of the major hurdles for our gift processors during training has been learning the different terms being used to describe the same things. If you previously used Ellucian Advance and had the same issue, are there any resources you could share? If there's…
Blackbaud’s latest online giving feature nudges donors to complete a donation, helping your organization improve form completion and capture more intended gifts. Donors may begin a gift with every intention of completing it, but distractions, interruptions, or uncertainty can cause them to leave before finishing. Abandoned…
Has anyone added new columns to the Plan Outline grid under Prospects > Major Giving Setup > Plan Outlines? It is delivered but wondering if anyone has customized or modified the delivered?
We are excited to announce the latest Blackbaud CRM SKY UX Modernization release. This release builds on our initial launch on May 26, 2026, and brings additional high-value Blackbaud CRM capabilities into the modern SKY UX experience. The focus of this release is to further expand functionality, improve feature parity…
Expedited Giving enables U.S. organizations to get donations 90-99% faster from many corporate and employee donors! This new feature is powered through our YourCause solutions, and accessed through the Blackbaud Verified Network. YourCause is Blackbaud’s solution that powers employee giving, volunteering, and corporate…
I was interested to learn what policy others use to designate the target vs. source record when merging duplicates. We have a lot of membership transactions, so currently we look to the active membership to determine the target. For example, if record A had 30 years' giving history and record B only just appeared when…
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