Blackbaud NetCommunity™ - Blackbaud Community

donations forms and Merchant Account supporting ...

3 13

Staff member who is responsible for donation forms is struggling. She said directions to update forms go fine ...

JoAnn Strommen 30d

New

30d

@JoAnn Strommen

The reported error is part of Blackbaud's migration to Blackbaud Checkout and BBMS. To resolve ...

Email Capabilities

1 9

Hello! We want to send out monthly birthday emails to our constituents that are personalized. Does anyone have any ...

Kathryn Roberts Sep '24

Open for Discussion

Sep '24

@Kathryn Roberts

David here from Blackbaud, it's great that you want to celebrate your constituent's birthdays.

...

Double the Donation

13

Hello, We are using Double the Donation integrated with our BBNC donation forms. I've been asked for a way to get ...

Lara Couture Jun '24

Open for Discussion

Payment 2.0 parts and new PCI DSS requirements

3 38

Has anyone implemented or developed the appropriate scripts and inventory required for the upcoming PCI DSS SAQ A ...

Morag Paterson Jun '24

Open for Discussion

Jun '24

@Morag Paterson

David here from Blackbaud, we will be meeting the new PCI DSS SAQ A-EP requirements with our ...

Join the Online Giving Product Update Briefing for ...

10

Please join the Blackbaud Online Giving product team for an exciting update on Blackbaud Donation Forms. We'll ...

Mike Simmons Apr '24

Open for Discussion

No popup notifications from NetCommunity email ...

2 13

I can't seem to find anyone else with this issue so I'm posting to the community form here: I do not get email popup ...

Brian Abram Mar '24

Open for Discussion

Mar '24

@Brian Abram Hi Brian, I'm just circling back around on your post. Have you received any feedback from other ...

Entering the one-time security code many times a day

9 47

Hi, I was wondering if anyone else had a similar problem, and if so, what they've done about it if anything? For many ...

Terry Abbott Feb '24

Open for Discussion

Feb '24

@Terry Abbott
I have no “solution” to this but I agree!

$1.00 Repeated Donations from IP address that ...

2 27

We have seen two gifts come though our donation form, each one from the same IP address in China. These gifts do not ...

Peter Tenney Feb '24

Open for Discussion

Feb '24

@Peter Tenney Hi - I recommend opening a case with Blackbaud NetCommunity support to investigate this further. ...

How to Export Details of Net Community for each ...

7 43

Let's say I have an Constituent ID 1 that has 93 emails on his record under NetCommunity section with below ...

Venky Immadisetty Feb '24

Answered

Feb '24

@Venky Immadisetty

Good Afternoon,

David from Blackbaud here. Sadly this export open is not available in RE, ...

Accurate Reporting

27

We've recently discovered that BBNC does not have an accurate way to report on email stats, and that accessing the ...

Lauren Earle Jan '24

Open for Discussion

Recent Topics

donations forms and Merchant Account supporting ...

Email Capabilities

Double the Donation

Payment 2.0 parts and new PCI DSS requirements

Join the Online Giving Product Update Briefing for ...

No popup notifications from NetCommunity email ...

Entering the one-time security code many times a day

$1.00 Repeated Donations from IP address that ...

How to Export Details of Net Community for each ...

Accurate Reporting

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