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Jayne OLeary
Opt out field in the honey comb feature on email ...
3 11
Hello and if anyone has seen this recently but the opt out field with the honeycomb of the email analtyics report is ...
Jayne OLeary 21d
Open for Discussion
JoAnn Strommen JoAnn Strommen 17d

@Jayne OLeary

I was told yesterday we had a similar issue. Sent an email and got 200 unsubscribes.

JoAnn Strommen
donations forms and Merchant Account supporting ...
3 16
Staff member who is responsible for donation forms is struggling. She said directions to update forms go fine ...
JoAnn Strommen Oct '24
New
David Seager David Seager Oct '24

@JoAnn Strommen

The reported error is part of Blackbaud's migration to Blackbaud Checkout and BBMS. To resolve ...

Kathryn Roberts
Email Capabilities
1 9
Hello! We want to send out monthly birthday emails to our constituents that are personalized. Does anyone have any ...
Kathryn Roberts Sep '24
Open for Discussion
David Seager David Seager Sep '24

@Kathryn Roberts

David here from Blackbaud, it's great that you want to celebrate your constituent's birthdays.

...

Lara Couture
Double the Donation
14
Hello, We are using Double the Donation integrated with our BBNC donation forms. I've been asked for a way to get ...
Lara Couture Jun '24
Open for Discussion
Morag Paterson
Payment 2.0 parts and new PCI DSS requirements
3 39
Has anyone implemented or developed the appropriate scripts and inventory required for the upcoming PCI DSS SAQ A ...
Morag Paterson Jun '24
Open for Discussion
David Seager David Seager Jun '24

@Morag Paterson

David here from Blackbaud, we will be meeting the new PCI DSS SAQ A-EP requirements with our ...

Mike Simmons
Join the Online Giving Product Update Briefing for ...
10
Please join the Blackbaud Online Giving product team for an exciting update on Blackbaud Donation Forms. We'll ...
Mike Simmons Apr '24
Open for Discussion
Brian Abram
No popup notifications from NetCommunity email ...
2 13
I can't seem to find anyone else with this issue so I'm posting to the community form here: I do not get email popup ...
Brian Abram Mar '24
Open for Discussion
Crystal Bruce Crystal Bruce Mar '24

@Brian Abram Hi Brian, I'm just circling back around on your post. Have you received any feedback from other ...

Terry Abbott
Entering the one-time security code many times a day
9 48
Hi, I was wondering if anyone else had a similar problem, and if so, what they've done about it if anything? For many ...
Terry Abbott Feb '24
Open for Discussion
Heather MacKenzie Heather MacKenzie Feb '24

@Terry Abbott
I have no “solution” to this but I agree!

Peter Tenney
$1.00 Repeated Donations from IP address that ...
2 27
We have seen two gifts come though our donation form, each one from the same IP address in China. These gifts do not ...
Peter Tenney Feb '24
Open for Discussion
Crystal Bruce Crystal Bruce Feb '24

@Peter Tenney Hi - I recommend opening a case with Blackbaud NetCommunity support to investigate this further. ...

Venky Immadisetty
How to Export Details of Net Community for each ...
7 43
Let's say I have an Constituent ID 1 that has 93 emails on his record under NetCommunity section with below ...
Venky Immadisetty Feb '24
Answered
David Seager David Seager Feb '24

@Venky Immadisetty

Good Afternoon,

David from Blackbaud here. Sadly this export open is not available in RE, ...

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